Tag: Grunden

Notes from Hearing Captain “Sully” Sullenberger Speak: Humility, Leadership, and Safety

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After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the now-legendary Captain Chesley "Sully" Sullenberger...

#TBT: Talking to a Friend of Captain “Sully” About Patient Safety

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OK, it's Tuesday... "Throwback Tuesday." I'll make that a thing. Somebody I really appreciated getting to know, before her retirement from healthcare improvement work, was...

Guest Post: The Time is Now for Lean-Led Hospital Design

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Mark's note: Here is a guest post by my good friend Naida Grunden, author of two great books on Lean Healthcare. America's 5000 hospitals face...

Article on Lean Design and Evidence-Based Design

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I was quoted / interviewed in this piece that was published by daSILVEA Architects: "Re-thinking Healthcare: Improving Patient Care through Design." My friends Naida...

Notes from the 2012 Northeast Shingo Prize Conference, Day One

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Yesterday was an outstanding day at the Northeast Shingo Prize Conference in Worcester, Massachusetts - my first time attending and speaking at this event....

Join Me at the Northeast Shingo Prize Conference, Sept 25-26

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I hope you'll join me and a lot of Lean friends at the 2012 Northeast Shingo Prize Conference, to be held in Worcester, MA...

Podcast #148 – Naida Grunden & Charles Hagood on ‘Lean-Led Design’...

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Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about...

My Essay in Naida Grunden’s New Book on Lean Design –...

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I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...

Stuff I’m Reading, April 5, 2012: New Books, Layoffs “Forced,” Regrettable...

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Back by popular demand, here are links to some more articles I've read recently that might be of interest on a number of Lean...

Preventing Brain Surgery Errors… Not Exactly Rocket Science

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Thanks to those of you who sent me the link to this Washington Post article called "The Pain of Wrong Site Surgery." The piece...

Guest Post: Relying on Culture or Technology to Improve Patient Safety?

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Today's post is from my friend Naida Grunden, author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota...

Revisiting Taxis, Medical Errors, and Systemic Problems

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You might have read my blog post from last week about an unsafe taxi driver and medical errors -  Said the Unsafe Taxi Driver,...
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