Last week, my wife was watching ABC’s show “Grey’s Anatomy,” as she always does. Again, as she often does, she’ll pause it for me when there’s a scene related to patient safety, so I can watch. In this scene, below,…
It’s my second post about the TV show Grey’s Anatomy, the first being “McDreamy” Fights the Blame Game on “Grey’s Anatomy.” Each post makes it less believable that I don’t watch the show religiously. Thanks go to my wife for…
TL;DR: A Grey’s Anatomy episode offers a sharp lesson in patient safety: when leaders focus on who to blame instead of what broke in the system, learning stops and risk persists. Real improvement comes from fixing chaotic systems–not punishing individuals…