Tag: Gemba

Coming this week -- blog posts and tweets (follow me or hashtag  #HCsummit12) from the 2012 Lean Healthcare Transformation Summit on Wednesday and Thursday....

So  I was checking out the server logs for the website for my upcoming book Healthcare Kaizen  (because, yes, my life is just...

Hello from Las Vegas, where I participated in a wonderful event yesterday, the Lean Healthcare PowerDay. Here are a few key quotes: "That cry for...

Every few years, we see news articles about virtual reality robots that will roam hospital hallways - delivering medicines or supplies or allowing remote...

I received some really good questions from a reader, Nick, who has recently crossed industries to bring his Lean Manufacturing experience into healthcare. Since...

This is a hot sports news story today, as I woke up to hear ESPN's "Mike and Mike" talking about Milwaukee Brewers slugger (and...

Last Thursday's Journal had a story titled "How to Be a Better Boss? Spend Time on the Front Lines." The article talks about senior...

Regular readers know I started my career at General Motors from 1995 to 1997. After graduate school at MIT, I took a job at...

As described on the YouTube page for this video, a group of Salem Hospital (Oregon) staff members (senior leaders, front-line staff, clinicians) visited Japan...

There has been a lot of buzz over last Sunday's New York Times article "How the U.S. Lost Out on iPhone Work." It's good...

This week, I've been reading and listening to a lot of articles about working conditions at the Foxconn facilities in China. These stories are...

One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...