Tag: Gemba

Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...

I was asked a question by a Twitter follower over the weekend: "What are the pros & cons of using direct observations in hospital environment...

I recently stumbled across a very interesting and well-produced mixed-media presentation that starts with the sounds of snow crackling under a pair a boots......

Mark's Note: I'm just getting back from vacation, so we're wrapping up the guest posts. Today's post is by Christina Kach and you can...

My wife is a leader in a business (not GE) that does aircraft engine "MRO" work - maintenance, repair, and overhaul. I've been able...

I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link to it,...

Here's a funny ESPN commercial featuring PGA golfer Rickie Fowler. Fowler is pouring coffee, yet he makes some bad assumptions about which coffee is decaf...

My wife and I just got back from four days in Napa and Sonoma counties doing, ahem, "gemba walks" at a number of wineries,...

There's a great Taaichi Ohno quote that I was reminded of last week (see a previous post from 2010 on this). "Data is of course...

Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...

Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini,  General Manager of the  Toyota Production System Support...

This article appeared back in March... March of 2013... as in this year: "Windsor Chrysler workers reduce waste to be world class." I mean,...