Tag: Gemba

Gemba Walks, Leadership Behavior, and Learning Where the Work Happens

Gemba means “the real place”—where work actually happens, problems become visible, and leadership behavior matters most. These posts explore what going to the gemba really means beyond symbolic walk-throughs, dashboards, or status updates.

Drawing from Lean, Toyota practices, healthcare, manufacturing, and knowledge work, this archive focuses on gemba as a leadership practice: listening more than talking, asking better questions, building trust, and creating the conditions for daily improvement rather than fear or performance theater.

Do You Know More Than a Hospital CEO About…

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If you're a regular reader of my Lean Blog, you might know more about preventing Hospital Acquired Infections than many healthcare CEOs do, says...

Guest Post: The Role of Middle Management in Toyota or a...

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Mark's note: Today is the first of a series of guest posts that will appear over the next two weeks from a variety of...

Highlights from Shingo Prize Conference, Day 1

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I'm here at the Shingo Prize conference for the second year in a row. Lots of good networking and talks/panels. I'll share a few...

Right Method, Wrong Culture

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I heard a great line from an Emergency Department doc and physician leader yesterday. Talking about his hospital's Lean efforts, he said, simply: "Data should...

Guest Post: Deming, Lean, and Healthcare Transformation

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Mark's note: I'm happy to welcome a relatively new friend,  Mike Stoecklein, as a guest author here on my Lean Blog. We have shared...

What Makes You Want to Do Better?

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Recently, I was able to visit VIBCO, a Lean manufacturing company in Rhode Island. Company President Karl Wadensten is the host of "The Lean...

Archived SlideCast of my Webinar on Gemba Walks

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I have strong ties and connections to the state of Michigan, growing up in Livonia, starting my career there in Livonia, and having my...

April Fool: A New Way to Learn Lean? Wii Lean!

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Note: I edited the post title on April 3 to make it clear this was an April Fool's Joke. Comments posted by readers on...

Lessons from NUMMI’s Closing: NPR’s “End of the Line” and What...

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TL;DR: NPR's "End of the Line" on NUMMI reminds us that performance problems weren't caused by "bad workers," but by bad management systems. The...

Video Interview with LEI’s Jim Womack

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Jim Womack visited  Lantech, a manufacturer of stretch wrappers and other packaging equipment. While there and visiting the "gemba," Jim was interviewed about Lean,...

President Obama at “the Gemba”

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Keeping things light on a Saturday... New York Magazine has a funny photo story series of President Obama on tours of different factories and...

A Lean Guy Goes to #HIMSS10 Part 1

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I'm about conferenced out! First was the excellent SHS/ASQ conference on healthcare operations improvement (read my posts), then the HIMSS conference focused on heathcare...
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