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Sunday, December 22, 2024
Lean Blog
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Tag: Geisinger
Audio
A Radical Idea in Healthcare: Refunds for Dissatisfied Customers
Mark Graban
-
April 27, 2016
0
I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up...
Special $2.99 Kindle Price - "The Mistakes That Make Us"
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