Tag: Gaming the Numbers
Leadership Thoughts from Late Great Detroit Pistons
NBA, Olympic coach Chuck Daly dies at 78
I grew up outside of Detroit during the Detroit Pistons "Bad Boys" era so I spent a...
Standardized Work Should Not be Robotic – Especially in Healthcare
Why 'Quality' Care Is Dangerous - WSJ.com
Yesterday's WSJ opinion piece by Dr. Jerome Goopman (author of How Doctors Think) and Pamela Hartzband caught my...
A Parent Burned by Incentives, Microcosm of Finance and Society?
Family Business - WSJ.comIn today's WSJ, there's a review of a new book called Parentonomics: An Economist Dad Looks at Parenting, in the mold...
The Need for Lean E.D. in N.Z.
Code red in the nation's hospital corridors | CLOSE UPThanks to Michael from New Zealand for pointing this story to me. The link above...
Great Piece on the Failings of Incentives
Why Incentives Are Effective, Irresistible, and Almost Certain to Backfire | Fast CompanyJust about when I start thinking "Is Fast Company magazine relevant anymore,...
Gaming the College Rankings at Baylor
Baylor Rewards Freshmen Who Retake SAT - NYTimes.comBaylor Newspaper ArticleShow me a ranking system and I'll show you a way to "game the system"...
More Retail Taylorism (The Whole Story)
Updated 11/17/08 10 PM central
If you have WSJ access, check out today's article "Stores Count Seconds to Trim Labor Costs". I thought, oh no...
Gaming the System: E.R. Targets
The BBC morning news show had a story about what they call "Accident & Emergency" here in the U.K. There's a lot of discussion,...
Obvious Incentives for Coverups
The Associated Press: FAA tries again to fix cover-up of air safety errors:It's always disturbing to hear about cover ups and systemic problems related...
Deming on Education
If there was any value to the Industry Week commentary that tried to link Deming and Obama, it was that it prompted me to...
Gaming the System at Starbucks
Starbucks Gossip: Howard Schultz apparently hasn't put the brakes on warm sandwiches
Following up on last week's post on Starbucks operations, I found an example...
Gaming the Numbers in the UK, Again
Blundering hospitals 'kill 40,000 a year' - Britain - Times Online:Ah, gaming the numbers... everyone's favorite pastime. It certainly is here in the State,...