Tag: Gaming the Numbers

Leadership Thoughts from Late Great Detroit Pistons

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NBA, Olympic coach Chuck Daly dies at 78 I grew up outside of Detroit during the Detroit Pistons "Bad Boys" era so I spent a...

Standardized Work Should Not be Robotic – Especially in Healthcare

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Why 'Quality' Care Is Dangerous - WSJ.com Yesterday's WSJ opinion piece by Dr. Jerome Goopman (author of How Doctors Think) and Pamela Hartzband caught my...

A Parent Burned by Incentives, Microcosm of Finance and Society?

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Family Business - WSJ.comIn today's WSJ, there's a review of a new book called Parentonomics: An Economist Dad Looks at Parenting, in the mold...

The Need for Lean E.D. in N.Z.

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Code red in the nation's hospital corridors | CLOSE UPThanks to Michael from New Zealand for pointing this story to me. The link above...

Great Piece on the Failings of Incentives

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Why Incentives Are Effective, Irresistible, and Almost Certain to Backfire | Fast CompanyJust about when I start thinking "Is Fast Company magazine relevant anymore,...

Gaming the College Rankings at Baylor

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Baylor Rewards Freshmen Who Retake SAT - NYTimes.comBaylor Newspaper ArticleShow me a ranking system and I'll show you a way to "game the system"...

More Retail Taylorism (The Whole Story)

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Updated 11/17/08 10 PM central If you have WSJ access, check out today's article "Stores Count Seconds to Trim Labor Costs". I thought, oh no...

Gaming the System: E.R. Targets

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The BBC morning news show had a story about what they call "Accident & Emergency" here in the U.K. There's a lot of discussion,...

Obvious Incentives for Coverups

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The Associated Press: FAA tries again to fix cover-up of air safety errors:It's always disturbing to hear about cover ups and systemic problems related...

Deming on Education

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If there was any value to the Industry Week commentary that tried to link Deming and Obama, it was that it prompted me to...

Gaming the System at Starbucks

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Starbucks Gossip: Howard Schultz apparently hasn't put the brakes on warm sandwiches Following up on last week's post on Starbucks operations, I found an example...

Gaming the Numbers in the UK, Again

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Blundering hospitals 'kill 40,000 a year' - Britain - Times Online:Ah, gaming the numbers... everyone's favorite pastime. It certainly is here in the State,...