Tag: Gaming the Numbers

NBC's "The Office" is often a good source for clips that illustrate the opposite of Lean thinking. Last week's episode was a continuation of...

This article caught my eye recently: "Canada leads in surgical mishaps." By "leads," the article means they have a high number of mishaps (which...

On his blog, John Toussaint shared this letter from ThedaCare CEO Dean Gruner to all employees. Toussaint said the letter is inspired by Paul...

Today, I'm sharing a brilliant Slate.com interview: "Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong." He's actually also an...

As you might have heard, considering all of the Super Bowl media hype from here in North Texas, our weather has been pretty bad....

There was a really good discussion and story on the ESPN program "Sunday NFL Countdown" today about individual player incentive payments -- why are...

Here's a hilarious, yet somewhat sad, story that will instantly resonate with students of Dr. W. Edwards Deming. From Poland -- police officers in the...

Two expressions get used often in the lean world, one from Dr. W. Edwards Deming and one from Toyota's Taiichi Ohno. Dr. Deming was...

A few random thoughts from being on the couch all day Sunday, catching up on work and watching a bit of NFL football. One,...

We had some local Boston news about hospitals reducing infection rates, including dangerous blood stream infections that result from central lines. Several academic medical centers...

To Outfox the Chicken Tax, Ford Strips Its Own Vans - WSJ.comIf people and organizations are good at anything, it's gaming a system or...

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