Tag: Gaming the Numbers

Dolphins Are Also Smart Enough to Game the System to Get...

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Oh, how I enjoyed this article a month ago when it was sent to me. It's from 2003, but it was new to me: Why...

Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

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It's been a busy fall so far. I've wanted to blog about the Wells Fargo scandal and management mess, but haven't had the time...

Updates: NICU Innovation, Labs, MLB Netting, VA Waiting (and Cheating)

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I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining them into this...

Redefining Accountability: Shifting from Blame to Constructive Action in Lean Practices

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tl;dr: The post challenges the traditional concept of accountability as a system of blame and punishment. It advocates for a more constructive approach that...

The Real #VAscandal is the Long Waiting Times & Bad Management,...

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Look at the System, Not the Individuals I've been wanting to blog about the "VA Scandal," but have avoided it because it is somewhat politicized (as...

WSJ Video on Gaming the VA Wait List System & Targets

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From the Wall St. Journal: Read more: The Real VA Scandal is the Long Waiting Times & Bad Management, Not Gaming by Bad Apples You can also...

Memorial Day – A Reminder to Provide Better Care for Living...

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Today is Memorial Day, a U.S. holiday. It's a day to honor those who have given their lives in military service. Lately, the news has...

Gaming the System: Graduation Rates & Pneumonia Rates

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Regular readers of the blog will know that one of my favorite topics is "Gaming the Numbers" (or "Gaming the System"). As Brian Joiner so...

Easier to Game the Numbers than Fix the System — in...

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I've cited his book before (including this post with an example from The Office)...  Brian Joiner wrote, in his outstanding book Fourth Generation Management:...

Stuff I’m Reading, February 21, 2013: Transparent Errors, Hidden Gorillas, Gaming...

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It's time again for a regular feature I call "Stuff I'm Reading." I have too many browser tabs open and my Mac is bogging...

Looking at Medical Mistakes – Learning and Preventing or Repeating?

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Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...

ThedaCare’s “Business Performance System” – and a 10% Target

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One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...
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