Tag: Gaming the Numbers

Oh, how I enjoyed this article a month ago when it was sent to me. It's from 2003, but it was new to me: Why...

It's been a busy fall so far. I've wanted to blog about the Wells Fargo scandal and management mess, but haven't had the time...

I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining them into this...

tl;dr: The post challenges the traditional concept of accountability as a system of blame and punishment. It advocates for a more constructive approach that...

Look at the System, Not the Individuals I've been wanting to blog about the "VA Scandal," but have avoided it because it is somewhat politicized (as...

From the Wall St. Journal: Read more: The Real VA Scandal is the Long Waiting Times & Bad Management, Not Gaming by Bad Apples You can also...

Today is Memorial Day, a U.S. holiday. It's a day to honor those who have given their lives in military service. Lately, the news has...

Regular readers of the blog will know that one of my favorite topics is "Gaming the Numbers" (or "Gaming the System"). As Brian Joiner so...

I've cited his book before (including this post with an example from The Office)...  Brian Joiner wrote, in his outstanding book Fourth Generation Management:...

It's time again for a regular feature I call "Stuff I'm Reading." I have too many browser tabs open and my Mac is bogging...

Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...

One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...