Tag: Franciscan

After being at the Lean Startup Conference the last two years (giving this talk in 2012 and speaking last year on Kaizen), I'm not there this year,...

This Bloomberg Businessweek article caught my eye: "How to Get More Respect From Your Boss With Less Work." It's a misleading headline, almost as...

A few weeks back, I posted the first new video from my Healthcare Kaizen co-author's health system: "Endoscopy Nurses are "Kaizen Crazy" at Franciscan St....

Today, I'm traveling to Tokyo, but I'm still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my...

During my recent visit to Franciscan St. Francis Health System, some of the nurses proudly called themselves "Kaizen Queens" (and there was one self-described...

Last week, I had the opportunity to spend a day with my Healthcare Kaizen co-author Joe Swartz and his colleagues at one of the...

Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

Mark's Note: Today's guest post is by Joe Swartz, my co-author for the book Healthcare Kaizen and the newly-released book The Executive Guide to...