Tag: Franciscan
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone...
In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including the way I've streamlined my call scheduling process, for my benefit and for others.
#TBT: My Podcast Interview with Joe Swartz on a Kaizen Culture...
This post looks back at a podcast that I did a few years ago with Joe Swartz, talking about how he helped introduce Kaizen at Franciscan St. Francis Health and how they’ve built that culture.
‘The Rock’ Says Getting Lean is Something Anybody Can Do… If...
Why did "The Rock" and his movie make me think about Lean? Are many individuals (or organization's) willing to put time into continuous improvement every day for 20 years? If so, the results and "after" picture seem astonishing, right?
Gemba Walks for Leaders: Practical Do’s and Don’ts That Build Trust
Mischelle McMillin, from Franciscan St. Francis Health, shares “dos and don’ts” for leaders going out to the “gemba” (the workplace). What is “the riddler” and why should you avoid being one in your efforts to create a culture of continuous improvement?
Registration is Open! “Kaizen Live!” at Franciscan St. Francis Health, May...
Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in Indianapolis to see what a “culture of continuous improvement” is like in a way that will help you in creating the same for your organization.
How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas
Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary's General Hospital in Ontario:
You can check out...
Gemba Academy Visits Franciscan St. Francis Health to Learn Lean &...
Our friends at Gemba Academy produce some really nice online Lean education materials. It's a subscription service, but you can see some free videos on...
When Systems Improve–and When They Don’t: Recent Lessons from Healthcare, Sports,...
Recent lessons from NICU innovation, primary care access, fan safety in baseball, and ongoing VA wait-time gaming
This post is a collection of recent updates...
Asking, Not Telling: How Lean Leaders Learn What Problems Really Matter
Lean leadership isn't just about asking people how to fix problems--it's about asking them what problems matter most. When leaders shift from telling to...
How Franciscan Health Built a Culture of Continuous Improvement Through Kaizen
TL;DR: Franciscan Health built a lasting culture of continuous improvement by patiently practicing Kaizen every day--not as a program, but as a way of...
Kaizen Live: Our Optional Kaizen Intro Class & Lessons Learned
This week, Joe Swartz (pictured at left) and I are running a "Kaizen Live" workshop at his main hospital, Franciscan St. Francis Health.
Today and...
What Virginia Mason’s CEO Dr. Gary Kaplan Warns Against With Lean
Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare...
