Lean is dead?
I know that you can say whatever you want in the press, particularly if you’re trying to sell this, but I couldn’t believe I read this: I had a feeling as I went into this that people had reached their…
Tag Flinchbaugh
All (6488)3 Strategies (5)30 Rock (5)3P (10)5 Whys (18)5 Whys Survey (10)5S (134)A Lean Guy Reads (13)A.I. (1)A3 (47)A3 management process (1)A3 Open Mic (1)A3 thinking (2)Access (1)Accountability (4)Accounting (13)Ackoff (2)Adam_Zak (8)Admin (1)Adult Education (1)Adult Learning (1)Aerospace (1)Africa (2)Agile (15)AI (34)AI Lean Coach (14)Alaska (3)Alcoa (6)Alfie Kohn (2)Alternate History (1)Amazon (30)AME (6)American Airlines (7)Andon (41)Ankit_Patel (3)Apple (30)April Fool (12)Artificial Intelligence (3)ASQ (8)Auction (2)Audio (197)Audiobook (2)Australia (3)Authentic Conversations (1)Auto Industry (1)Autoliv (1)Automation (5)Automotive (14)Aviation (120)Backlog (10)Bad Systems in the News (8)Bahri (4)Baker (1)Baldrige (7)Balle (10)Banking (3)Bar (2)Bar Rescue (2)Baran (7)Barnas (3)Barnes Jewish (5)Baseball (28)Basketball (3)Batching (2)Batz Foundation (5)Beer Game (1)Being_The_Change (1)Belts (1)Benchmarking (4)Berwick (25)BIDMC (3)Billion Dollar Company (1)biofuels (1)Blame (158)Bliss (8)Blog Admin (88)Blog_Admin (2)blur (1)BMW (3)Board (1)Bob Emiliani (4)Bodek (76)Boeing (50)Bonini (9)Books (279)Boston (7)Brain (1)Brazil (5)Brophy (1)Buck (2)Burnout (7)business (1)Business Leadership (1)Bussell (1)Byrne (2)C-Suite Leadership (1)Cable (1)Calendar (1)Call Centers (2)Canada (101)Cancer (1)Capacity (1)Cardinal Health (13)Careers (36)Carnival (16)Carrie Schurman (9)Cartoon (7)Castle (5)Catalysis (22)Catchball (2)Cath Lab (1)Cats (1)CEO (183)Certification (1)CFO (1)Challenge (1)Change (57)Change Management (72)Changeover (2)ChangeThis (3)Charity (1)Charts (3)Charts and Graphs (3)ChatGPT (10)Checklist (14)Checklists (61)chemicals (1)Chick-fil-A (3)China (75)China Trip 2016 (6)Chrysler (33)Cincinnati (1)Cleveland Clinic (21)Clinic (1)CMS (1)CNN (1)Coaches (1)Coaching (100)Coffee (7)Collaboration (1)Comedy (5)Command and Control (12)Comments of the Week (1)Communication (2)Communications (8)Community (1)compassion (1)Compliance (1)Condo (4)Conference (1)Conner (1)Construction (5)Consulting (6)Contest (23)Continuous Deployment (1)Continuous Improvement (58)Convis (17)Cooking (3)Corrections (4)Cost (34)cost reduction (1)Costco (1)Countermeasures (1)Covey (7)Covid-19 (54)Covid-19 Pandemic (2)Creative Safety Supply (1)Creative Thinkers (1)Creativity (2)Crisis (1)Critical Strategic Decisions (1)Cross Training (2)Culbert (1)Culture (431)Culture Clash (1)Culture Of Improvement (1)Cunningham (6)Customer (1)Customer Experience (4)Customer Focus (59)Customer Satisfaction (7)Customer Service (12)Cycle Time (1)Dager (2)Daily Management System (5)Dallas (4)Dan Pink (12)Dan_Jones (8)Dan_Pink (13)Danaher (14)Data (1)DC Lean Tour (5)Defect (4)Defects (11)DEI (4)Dell (43)Delphi (13)Demand (1)Deming (487)Dentist (1)Denver (6)Denver Health (3)Design (11)Design Thinking (5)Detroit (3)Detroit 3 (1)Detroit Three (27)developing solutions (1)DFW (1)Digital (1)DirecTV (3)DMAIC (3)Doctor (180)Don Wheeler (49)Doofus (5)dr (1)Dr. Muda (6)Drucker (2)Dynamic Environment (1)Earthquake (1)Ebola (5)Economics (1)Edmondson (21)Education (34)Efficiency (4)Electric Car (1)Elon Musk (4)Email (2)Emergency (29)Emergency Dept (61)Emil (1)Emiliani (23)Emoji (1)empathy (1)Employee Engagement (17)Employee Voice (1)Empowerment (2)EMR (9)Enabling Bureaucracy (1)Energy (3)Engagement (2)Engand (1)England (45)Entrepreneurship (5)Ephlin (12)Equity (1)Ergonomics (3)Eric Ries (41)Errors (7)Events (6)Everyday Lean (109)Evidence-Based Medicine (1)Excuses (1)Exercise (3)ExperienceChange (7)Experiment (3)Experimentation (3)Eytan (1)Facebook (2)Factory Physics (2)Facts (1)Fail (3)Failure (18)Family (1)Family Guy (1)FastCap (8)Fear (28)Fearless Organization (1)Finland (1)Fire Fighting (5)Fitness (1)Flashback (5)Flexing (2)Flinchbaugh (186)Flow (28)FMEA (4)Fol (1)Food (6)Football (10)Forces Of Destruction (1)Ford (99)Fort Worth (1)FORTUNE (3)Fox News (2)Franciscan (46)Franciscan Videos (8)Fujio Cho (3)Fun (2)Funny (75)Futility (3)Galsworth (10)Gaming the Numbers (43)Garrison Brothers (3)Gas Station (1)Gawande (32)Geisinger (1)Gem (1)Gemba (167)Gemba Academy (9)Genchi Genbutsu (4)General Electric (71)General Motors (10)Germany (3)Gert (2)Gets it Wrong (4)Gilbreth (6)Glover (3)GM (178)Go To Market (1)Goals (1)good jobs (1)Good Jobs Strategy (1)Google (10)Government (139)Green (37)Grey's Anatomy (3)Grocery (2)Group Health (8)Growth Mindset (1)Grunden (16)Gruner (9)Guest (106)Guest Post (29)Guthridge (7)Habit (4)Hajek (1)Hamel (1)Hamilton (3)Hand Hygiene (7)Hanover (7)Hansei (8)Harada (4)Hawaii (1)HBR (2)Health (3)Healthcare (2003)Healthcare Kaien (1)Healthcare Kaizen (99)Healthcare Reform (1)Healthcare Value Network (1)Hebert (1)Heijunka (17)Henry Ford (5)Heparin (3)Hershfield (1)HIMSS (2)hiring (1)Hoeft (1)Honda (6)Honesty (1)Honeywell (2)Honsha Trip (5)Hopkins (1)Hoshin (15)Hoshin Kanri (4)Hospitalist (2)Hotel (5)HP (1)Huddle (13)Huddles (1)Human Error (7)Human Resources (1)Humane (1)Humility (23)Hunmtz (1)Huntzinger (4)IBM (2)ICU (1)If Japan Can (3)IHI (6)IIE Blog (1)IKEA (1)Imai (34)Improvement (5)Incentives (6)India (3)Industrial Engineering (1)Industry Week (7)Infections (12)Innovation (46)Inspection (7)Intel (1)Interview Process (1)Interviews (5)Inventory (45)investing in employees (1)Iowa (17)iPad (1)Ireland (2)Irony (1)Israel (1)IT (7)Italy (1)Jaben (4)Jackson (1)Jacobson (5)James (2)Japan (117)Japan Tour (61)Japanese (1)Jidoka (7)Jimmerson (1)Jobs Bank (11)Joiner (2)Joint Commission (3)Jon Miller (5)Jones (2)JPS (4)Just Culture (11)Just in Time (2)Just-In-Time (68)Kach (11)Kaikaku (1)KaiNexus (242)Kaizen (716)Kaizen Event (19)Kaizen Kickoff (1)Kaizen Live (12)Kanban (53)Kaplan (6)Karen Martin (9)Karyn Ross (7)Kata (28)Katie Anderson (26)kind leadership (2)Kindle (2)Kindness (6)Kitchen Nightmares (4)Knowledge Management (1)Kodak (1)Krafcik (2)L.A.M.E. (6)Lab (10)Laboratory (55)Laedership (1)LAME (109)Larry Culp (27)LaSorda (6)Law (4)Layoffs (92)Layout (12)Leader Standard Work (4)Leadershihp (1)Leadership (908)leadership lessons (1)leading with humility (1)Leadreship (1)Leadrship (2)Lean (20)Lean Accounting (1)Lean and Mean (9)Lean Coffee Talk (9)lean community (1)Lean Daily Management (14)Lean Dentist (34)Lean Design (37)Lean Edge (1)Lean Enterprise Institute (1)Lean Hospitals (82)lean leadership (2)Lean Management (14)Lean Management System (4)Lean Memes (6)Lean Mindset (8)Lean Nation (1)Lean Office (3)Lean Pathways (2)Lean Principles (1)lean production (1)Lean Sigma (19)Lean Six Sigma (11)Lean Solutions (15)Lean Startup (90)lean startup principles (1)Lean Startup Week (10)Lean thinking (2)Lean Thoughts (2)Lean toolbox (1)Lean transformation (2)Lean UX (1)Lean Whiskey (60)LeanBuzz Poll (1)LeanPub (10)LeanStartupWeek (1)Leantoon (1)Leape (7)Learning (2)LEI (103)Length of Stay (1)Lessons Learned (1)Levy (1)Library (1)Lifehacker (1)Like Lean (29)Liker (52)Linked (1)LinkedIn (29)Lippold (1)Listening (1)Livonia (9)Locher (1)Logistics (1)Lopez (18)Lucid (1)Management (9)Management by Emoji (1)Management System (1)Manufacturing (213)Manufacturing Business (1)Marketing (2)Markovitz (41)Mary Greeley (6)Materials (2)Matt_May (18)Maurer (3)MBA (1)McDuffee (13)McMahon (1)Measures of Success (75)Medical Mistakes (4)Medicare (1)Medium (11)Meier (26)Meijer (1)Memoriam (8)Menlo Innovations (1)Mental Healthcare (1)Mentoring (1)MEP (7)Merck (2)Metrics (54)Mexico (7)Meyer (2)Michigan (16)Micklewright (10)Microsoft (1)Military (46)Mindset (1)Mistake (4)Mistake-Proofing (184)Mistakes (144)MIT (13)MIxtape (179)Model Cell (1)Model Line (1)Moneyball (1)Montreal (1)Moral Injury (1)Morale (3)Motion (4)Motivation (1)Motivational Interviewing (28)Motorola (1)Move (25)Movies (1)Moving (2)MRI (1)MRP (1)Muda (3)Multitasking (1)Mura (1)Muri (3)Music (6)MVP (1)My Favorite Mistake (35)NASA (1)negative bias (1)Nervous System (1)Netflix (1)Netherlands (13)New Zealand (12)NGO (1)NHS (6)NICU (2)Nissan (8)Noble (2)Non-Profit (2)Nonprofit (1)Norval (2)NPR (13)NUMMI (75)NUMMI Tour (6)Nursing (97)NYT (2)NYTimes (85)O.R. (1)Office (8)Ohba (1)Ohio (1)Oil (1)OKRs (2)ONeill (57)Ontario (2)Operating Room (32)operations management (1)Operations Science (1)Organization Building (1)Organizational Behavior (2)organizational development (1)Oscars (6)Outpatient (1)Overburden (3)Overprocessing (14)Overproduction (20)Packaging (2)Par (1)Park Nicollet (14)Parodies (2)Parody (14)Parry (1)Pascal Dennis (16)Patient (5)patient care (1)Patient Experience (4)Patient Flow (78)Patient Focus (4)Patient Safety (383)Patient Satisfaction (10)Patients First Culture (1)Patrick_Anderson (5)Paul Akers (6)PBC Case Studies (38)PBC-Compare (4)PDCA (24)PDSA (72)People Development (1)Perfection (1)performance driver (1)Performance Measures (5)Performance Review (1)Performance Reviews (6)Pharmacy (41)Phlebotomy (1)Phoenix (1)Physician (17)Physicians (1)pink (1)Pittsburgh (2)Pivot (1)Pizza (4)Pod (1)Podcast (535)Podcast - Bodek (14)Podcast - CEO (45)Podcast - Deming (17)Podcast - Docs (45)Podcast - Healthcare (149)Podcast - Kaizen (12)Podcast - Lean Startup (14)Podcast - LEI (15)Podcast - Toyota (23)Podcast - Womack (6)Podcast 20 Years (3)Poka Yoke (5)Politics (2)Poll (2)Porsche (3)Power Of Kata (1)Practice (2)Practicing (1)Practicing Lean (25)Preventative (1)Primary (1)Primary Care (3)Prius (5)Private Equity (1)Problem (2)Problem Solving (173)Problem-Solving Approach (1)Problems (4)Process (4)Process Behavior Charts (115)Process Design (2)Process Improvement (5)Product Development (7)Product Market Fit (1)Productivity (10)Profit = Price - Cost (40)profitability (1)Pronovost (10)Psychological Safety (111)Psychology (2)Publishing (10)Pull (5)Punishment (3)Quaid (11)Quailty (1)Quality (335)Quality Circle (5)Quality Digest (20)Quebec (1)Quick Hits (1)Quotes (1)Radio (8)Radiology (10)Rapid Improvement Event (4)Reader Questions (55)Reading (23)Recruiting (3)Red Bead (16)Red-Green (6)Reflection (2)Remote Work (1)Research (1)Resilience (1)Resistance (7)resp (1)Respect (6)Respect for Business (1)Respect for People (280)Restaurant (55)Results (1)Retail (34)Retaurant (1)Review (3)Rewards (1)Rhode Island (1)Richardson (1)Rivian (1)ROI (3)Root Cause (4)Root Cause Analysis (2)RootCauseRacism (16)Rother (12)Russia (4)Safe Environment (1)Safety (171)Sales (4)San Antonio (1)Saskatchewan (9)Sayer (2)Scholtes (3)Scientific Thinking (1)Scotland (2)Scott & White (2)Searching (4)Seasonality (1)Seattle (26)Seddon (4)Senge (1)Sensei (3)Servant Leadership (2)Service (4)Services (3)Seth Godin (2)Shannon (6)Shewhart (2)Shingo (58)Shingujitsu (5)Shipping (1)Shook (62)SHS (18)Signs (14)Simmer (1)Simpsons (3)Sin (1)Siren Song (14)Six Sigma (103)Small Tests of Change (1)SMED (10)Software (78)Southwest (3)Soviet (2)Space (4)SpaceX (1)Spaghetti Diagrams (1)Spain (1)Spanish (1)SPC (29)Speaking (10)Spear (37)Spearman (1)Sports (180)SQDC (4)Standardization (2)Standardized Work (221)Starbucks (57)Startup (2)Startups (30)Statistics (2)Strategy (19)Strategy Deployment (32)Strong America (2)Struggles (4)Studer (21)Stuff (1)Stupid (2)Suggestion (2)Suggestion Box (28)Suggestions (6)Supervision (1)Supply Chain (55)Surgeon (3)Surgery (6)Sushi (1)sustainability (1)Sustainable Workplace (1)Sutton (1)Swartz (13)Sweden (8)System Dynamics (2)Tacky Advertising (1)Taiichi Ohno (70)Takt (5)Targets (1)Taylor (5)Taylorism (33)Teaching (1)Team (1)Team Building (1)Teamwork (4)Tech Support (3)Technology (10)TechSolve (2)Telecom (1)Tesla (15)Tetreault (1)Texas (5)The Jerk (1)The Mistakes That Make Us (58)The Office (4)The Resident (1)ThedaCare (206)ThedaCare Center (9)Thelen (5)Throwback (60)Tiered Daily Huddles (1)Time (3)TMMTX (3)Toast (6)Tom Peters (12)Toronto (1)Toussaint (128)Toyota (644)Toyota 1992 Booklet (5)Toyota culture (4)Toyota Kata (19)Toyota leadership (1)Toyota management (3)Toyota mentality (2)Toyota Production System (6)Toyota system (1)Toyota Way (2)Toyotas (1)TQM (10)Training (9)Training Within Industry (66)Transformation (3)Transparency (2)Transportation (2)Trash (1)Travel (62)True North (1)Trump (3)Trust (5)TSSC (8)Turgeon (13)Twitter (19)UAW (1)Uber (3)Understanding Variation (4)Unicorn (1)Union (3)Unions (3)United Technologies (1)UPS (8)USA Today (15)User Experience (1)User Interface (1)VA (15)Vaccination (12)Value (29)Value Capture (31)Value Steam (1)Value Stream (9)Value Stream Mapping (39)ValuMetrix (2)Van Dongen (5)Variation (10)Veterinary (7)VetMed (7)VIBCO (21)Video (262)Virginia Mason (114)Virtual (2)Vision (1)Visual Displays (3)Visual Management (52)Voice of the Customer (3)Volkswagen (1)Wachter (5)Wagner (21)Waiting (7)Walgreens (3)Walmart (12)Walters (5)Warning (5)Washington (2)Waste (149)waste elimination (1)Water (2)Webinar (96)Website (1)Weekend (3)Weekend Fun (21)Weight (1)Welch (6)Wellman (4)Wells Fargo (1)Wetzel (1)Wheeler (1)Whiskey (28)Whisky (3)Whole Foods (3)Wine (12)Wiremold (5)Wisconsin (23)Womack (107)women leaders (1)work culture (2)Work Design (1)Workaround (8)Workarounds (1)WorkOut (1)Workplace Culture (2)Workshop (6)Workshops (1)Wrye (3)WSJ (203)Yahoo (1)Yokoten (1)Zappos (1)Zarbo (1)Zero Defects (1)Zero Harm (6)Zoom (2)
Great Books You Didn’t Know Were About Lean
There are many books that are not at all about lean, but the lessons they contain are very helpful to a lean journey. Here’s one such example: Death by Meeting by Patrick Lencioni While the creativity and storytelling in most…
The Unwritten Laws of Engineering
A couple months ago, Mark commented on the unraveling of the mystery of Raytheon’s Swanson’s The Unwritten Rules of Management. This book got incredible press on how many people liked it, including Warren Buffett. As I liked to do, the…
Lean: The New Buzz Concept
By Jamie Flinchbaugh < The Hitchhiker's Guide to Lean > I’ve read my share of articles on lean, and its no wonder people are confused about what’s up and what’s down. Here’s the latest bit of confusion, from Australia: Lean:…
The Chinese Auto Industry
I won’t comment on this much, because I’m not an expert on the Chinese auto industry (I still buy U.S.-built cars). But The Great Race: China offers big challenges but huge opportunities offers a primer on the ins and outs…
Is Shigeo Shingo Overrated in the History of TPS and Lean?
Unless you subscribe to Superfactory, you probably haven’t noticed a nearly raging debate on the true contributions to “lean” and the Toyota Production System by one Dr. Shigeo Shingo. Here’s a little of the storyline. It basically comes down to…
Innovation or Improvement?
In this Business Week column, the title is The Myth of Creativity. This takes a bold stance AGAINST creativity. Here is the central premise: The sobering truth is that the dramatic artistic creations or intellectual insights we most admire for…
The Evolution of Lean in Healthcare
Today’s Detroit News wrote about lean in healthcare, this time in their own beloved University of Michigan system. Titled “U-M Hospital Takes Page from Toyota,” it starts out with a flaw, stating: “U-M is one of the first medical centers…
2006 Commencement Leadership Lessons
Lean is about a journey, and it requires leadership. If you can not teach, you can not lead. On Father’s Day I mentioned the spirit of learning from our fathers important lessons on leadership. Although a little late, I thought…
A Lean Budget?
From the June 26th edition of Business Week, The Welch Way by Jack and Suzy Welch was called Stop the B.S. Budget (need subscription to read). I probably will not get much argument from people on this: budgeting as it…
The Five Whys – Insights from Jamie Flinchbaugh
This article appeared in the May 31st issue of APICS extra. It featured yours truly and covers the topic of the five whys. You can learn more about APICS by visiting www.apics.org. Why Do You Ask? By Douglas R. Kelly…
Lean Isn’t about "Productivity" and "Quality"
Did I get your attention? OK, it was a misleading headline, sort of. Certainly, productivity and quality are important, as are safety and on-time delivery (remember the mantra of Safety, Quality, Delivery, and Cost). Look at this case here: the…
