Tag: Emergency Dept

Podcast #160 – Dr. Joe Guarisco, Emergency Department Process Improvement through...

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Listen My guest for podcast #160 is Joseph S. Guarisco, M.D., FAAEM, FACEP. Dr. Guarisco is currently Chairman of the Department of Emergency Medicine and...

Podcast #149 – Gregory Jacobson, MD, CEO of KaiNexus on Kaizen...

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Listen My guest for episode #149 is Gregory Jacobson, MD, the co-founder and CEO at KaiNexus. We'll be talking about his early work with Kaizen...

Kaizen (Continuous Improvement): The Key To Lean Healthcare?

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Ken Congdon at Healthcare Technology Online  recently interviewed me for this story that's now online:  Kaizen: The Key To Lean Healthcare?. Mark Graban, lean expert...

Forget Pull or Push, Focus on Improving Patient FLOW Instead

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Back in the manufacturing world, the distinction between "push" and "pull" is often much more obvious than it is in healthcare. Push production occurs...

Collected Quality & Cost Results from Healthcare Value Network Members

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I was at the ThedaCare Center for Healthcare Value office a few months ago when Dr. John Toussaint reported that he had gotten a...

Denver Health’s Lean Patient Safety Improvements on PBS’ NewsHour

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On June 30, the PBS NewsHour program did a 7-minute story on healthcare improvement (featuring Lean and Toyota methods) at Denver Health. You can also...

Dr,. Jody Crane & Chuck Noon, Interview About Lean Healthcare for...

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Today's episode is a chat with Jody Crane, MD, MBA and Chuck Noon, PhD. They are talking about their outstanding book The Definitive Guide...

As Seen on TV: Random Lean Terms in Commercials

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On a recent Sunday morning, I was watching cable news channels and two different commercials had a word jump out at me, words that...

An American ED Doc in New Zealand – Reflections on Pushback...

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Mark's note: Today's guest post is from Dr. Mark Jaben, an American doctor who worked in New Zealand, leading to this blog post. I...

Tom Peters Asks Where the Radicals Are in Healthcare

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Here's a great essay from Tom Peters, a chapter from his book The Little Big Things: 163 Ways to Pursue EXCELLENCE. The email that was...

Another Annual Update on a New Zealand Emergency Department

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It seems to be an annual event to see a news story about a New Zealand emergency department, Dunedin Hospital (not pictured at left)...

Consulting Case Studies Need Statistical Validity

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One of the books that's had the biggest impact on my work is Donald Wheeler's Understanding Variation: The Key to Managing Chaos. It's the...