Thanks to my friend Amber for telling me about Dr. Atul Gawande’s interview on NPR’s Morning Edition yesterday. Regular readers of the blog will know I’m a huge fan of Gawande’s previous books Complications: A Surgeon’s Notes on an Imperfect…
NE Fla. health care providers cut waste – Jacksonville Business Journal: Here’s a nice upbeat article about some lean healthcare progress in Jacksonville, including our good friend, Dr. Sami Bahri, the “World’s First Lean Dentist.” I like the intro of…
TL;DR: Disruptive and disrespectful behavior in hospitals creates fear that undermines patient safety, quality, and continuous improvement. Lean healthcare depends on psychological safety and respectful leadership–without it, even the best tools and technologies fail. amednews: Disruptive behavior by doctors, nurses…
Frank and Lillian Gilbreth: scientific management in the operating room I sprung $20 for this healthcare journal article about the Gilbreths, thought I’d share a few historical tidbits here. I already knew that Frank Gilbreth was credited with the idea…
If Health Care Is Going to Change, Dr. Brent James’s Ideas Will Change It – NYTimes.com About 10 people sent me this article via the blog or Twitter, so thanks for that. Don’t worry about duplication if you see stuff…
TL;DR: A Grey’s Anatomy episode offers a sharp lesson in patient safety: when leaders focus on who to blame instead of what broke in the system, learning stops and risk persists. Real improvement comes from fixing chaotic systems–not punishing individuals…
Six Best Practice Elements of ThedaCare’s Collaborative Care Model Here’s an article from Becker’s Hospital Review about the six best practices of Lean-based Collaborative Care at Thedacare. This is the same model that was featured a few months back on…
Episode #76 is a discussion with Dr. David Jaques, VP of Surgical Services at Barnes-Jewish Hospital in St. Louis, MO. In this podcast, Dr. Jaques talks about how he has led Lean efforts that involve physicians in a unique “6/3”…
Wachter’s World : Physician Accountability for Violation of Safety Rules: The Time For Excuses Has Passed I think Bob Wachter has it completely right in his blog post. He also makes the same point in his book Understanding Patient Safety. While…
Here is a video from Hotel-Dieu Grace Hospital (HDGH) in Windsor, Ontario Canada about their Lean effort, the video is part of their main Lean page. The video starts with John Shook talking about the real definition of “Lean” (it’s…
I really enjoyed this PBS interview with with Dr. Jim Yong Kim, formerly of Harvard Medical School and now the new President of Dartmouth College. About 4 minutes into the video (or you can read the transcript). Dr. Kim does…
As I had alluded to the other day, there was a huge investigative piece that ran across the country Sunday in the Hearst Newspapers. The main URL for the series is www.DeadByMistake.com. You can read all of the articles at…
