Tag: Doctor
Notes from Dr. Brent James Teaching at the Shingo Prize Conference...
At last week's Shingo Prize conference, I was very excited to meet Dr. Stephen Covey (my podcast is here), but I was just as...
These Primary Care Improvements Don’t Sound “Mean” to Me
Here's yet another article with the lazy "Lean and Mean" cliche' in the headline: "Make Your Physician Practice a Lean, Mean Healing Machine." Real...
Surgical Robots are Great, Unless You’re Not Trained to Use Them?
The idea of "surgical robots" is an interesting one. As a Lean guy, I'm naturally somewhat skeptical of technology - not to be a...
Right Method, Wrong Culture
I heard a great line from an Emergency Department doc and physician leader yesterday. Talking about his hospital's Lean efforts, he said, simply:
"Data should...
“Lean Doctors” – A New Book and Webinar
Something Lean is in the water in Wisconsin, as that state is one of the hotbeds of Lean healthcare. There's, of course, the ThedaCare...
Life Without Tap Water in Boston – New Standardized Work
I'm sitting here on a Sunday morning, drinking a cup of coffee I made at home with bottled water. Why bottled water? Because of...
Right Sized Capacity in a Stockholm Hospital – Flow, Not Monuments
When I was in Sweden in late January, I had a chance to visit the Capio Saint Göran Hospital in Stockholm. I saw many amazing...
Purely Avoidable Waiting Waste During an MD Visit
I'm a bit hesitant to blog about a bad experience with a doctor's office and waiting time. There are multiple "draft" posts I've started...
Is Medical Education a Systemic Root Cause of Poor Quality?
I will try to be careful with this topic, since I'm obviously not a doctor. Criticism of doctors gets thrown around pretty easily around...
Another CEO Talk: “Can I Say That?”
The final keynote talk at the recent Society for Health Systems / ASQ Healthcare conference was given by Dr. Barry Silbaugh, a former hospital...
Did this WSJ reviewer even read “The Checklist Manifesto?”
I just finished Dr. Atul Gawande's latest book, The Checklist Manifesto: How to Get Things Right. I believe that this book is the single...
Lean is “Loving Care”? Lean IS Loving Care… Or Should Be
As you read this, I'll have just arrived in Stockholm, Sweden, where I have the honor of being the guest of UniLabs, a European...