Tag: DirecTV
DirecTV Makes it Hard to Cancel & Move
I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when it launched...
Correct Info on the Phone Could Have Saved a Trip for...
Following up the DirecTV service call that I blogged about this morning, there was some clear, obvious waste that could have been avoided through...
Error Proofing a Voice Prompt System
The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been FAR better...
