Tag: Deming
Seven Deadly Sins of Quality (and Lean)
Learning about LeanThere is a very interesting article, original from the ASQ Journal, linked to on the "Learning about Lean" blog. In a manner...
"Even Skilled Physicians Make Mistakes"
WSJ.com - The Doctor's Office (free feature):"Most medical errors in the doctor's office are process errors. These result from communication problems, office administration problems,...