Tag: Deming

Seven Deadly Sins of Quality (and Lean)

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Learning about LeanThere is a very interesting article, original from the ASQ Journal, linked to on the "Learning about Lean" blog. In a manner...

"Even Skilled Physicians Make Mistakes"

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WSJ.com - The Doctor's Office (free feature):"Most medical errors in the doctor's office are process errors. These result from communication problems, office administration problems,...