Tag: Deming

Who is Responsible for Quality?

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I saw this card (click on it for a larger view) included with some medical products that were shipped to a hospital. It's...

"Measuring Minds at Work"

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There's a column with that title in the current issue of Business 2.0 magazine, the Nov 2006 issue. I'm re-posting this because the article...

A Deming Newspaper

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Desoto Sun Herald - 11/06/06A second mention of Deming today...This isn't a major newspaper, but the Desoto Sun Herald, in Florida, says: We...

Lost Baggage is Management’s Fault

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Frustration Grows at Carousel as More Baggage Goes AstrayW. Edwards Deming is famous (but not famous enough) for pointing out that most errors are...

Dr. Kovach is Part of a System…

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... and the system sucks!" That was the final line of a recent episode of ER that we just watched last night (thanks to the...

Michael Irvin Channels W. Edwards Deming?

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So I'm watching SportsCenter and analyst Michael Irvin, former Cowboys wide receiver, is talking about Cowboys coach Bill Parcells and Wide Receiver / Attention...

Unknowable Numbers and the Absurd

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Infor Launches ERP XA MES Suite for Lean ManufacturingThis article talks about software for lean manufacturing environments, an idea that could be debated on...

The Proper Use of Metrics

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I was able to tour a hospital laboratory that had already gone through the lean process.One metric was a daily tally of "sticks per...

How Incentives Are Ineffective

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Reward and Incentive Programs are Ineffective -- Even Harmful by Peter R. Scholtes It's worth a full post and full link, this article that John...

People want to do Quality Work

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A question to ask yourselves (if you're in management): does your management system allow people to do their best work? Even if...

Forced Rankings and Respect for Humanity

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Fortune: The new rules - Jul. 11, 2006Part of Fortune's cover story about how Jack Welch's "old rules" don't apply any more, this includes...

Being Careful Isn’t Enough, Particularly in Pathology

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One of the core ideas of the Toyota Production System is the recognition that people are indeed human and are therefore fallible (part of...
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