Tag: Deming

Everyone Deserves to do Quality Work – From Kitchen Nightmare to...

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A new season of Gordon Ramsay's "Kitchen Nightmares" show has started on Fox. This show is still my favorite "business" show on TV, as...

Revisiting and Re-reading Dr. Deming’s “Out of the Crisis” – Chapter...

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For a number of reasons, I've decided to re-read my copy of one of the most influential books I've ever read: Out of the...

Data vs. Facts, Illustrated

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Two expressions get used often in the lean world, one from Dr. W. Edwards Deming and one from Toyota's Taiichi Ohno. Dr. Deming was...

A Pop-Culture “PDCA” Cycle?

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A few random thoughts from being on the couch all day Sunday, catching up on work and watching a bit of NFL football. One,...

Of Course An Individual Got Blamed for this TSA Airport Security...

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Update (1/7/10): Turns out the TSA agent walked away from his post. I'd certainly hold someone accountable for that, since it was a conscious...

10 Things I Wish Lean Practitioners Wouldn’t Say in 2010

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In the blog tradition of "Top 10" lists (and "do not say" lists, like this one from Time or this workplace list from CNN),...

Are Slogans Always Bad or Can They Inspire?

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Many of you know I'm an alum of Northwestern University, graduating just prior to the Rose Bowl season of 1995. I'm a huge NU...

Reducing Medication Waste for VA Patients

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Obama Awards Budget-Minded Federal Employee I saw this in the news yesterday about a federal employee from the VA, Nancy Fichtner, a clerk at the...

U.S. Companies Competing with China Using Lean

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U.S. industry going lean to compete with China | Reuters Yesterday, I recorded a podcast with Jim D'Addario, CEO of the namesake multi-generational family company...

Notes from My First IHI National Quality Forum (#ihi09)

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Today was an exciting day at the Institute for Healthcare Improvement's 21st annual National Forum on Healthcare Quality Improvement. It's my first time here,...

Matthew May’s Encounter with Tiger & Goals of Perfection

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In Pursuit of Elegance | My Own Tiger's Tale What does Tiger Woods have to do with Lean Thinking and hospitals? Read on... Our good friend,...

Meeting Newt Gingrich, a Lean Champion

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I had a great opportunity a few weeks back, seeing former Speaker of the House Newt Gingrich give a talk at the Ontario Hospital...