Tag: Deming

W. Edwards Deming: Leadership, Quality, and Continuous Improvement

W. Edwards Deming’s ideas about leadership, systems, variation, and psychology continue to shape how organizations pursue quality and improvement. This archive brings together blog posts, podcasts, and reflections exploring Deming’s teachings—and how they apply to Lean, healthcare, management, and continuous improvement today. Many of these posts challenge common misinterpretations of Deming’s work, emphasizing that quality cannot be delegated and that improvement starts with leadership.

My Medication Error on Myself

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Thankfully, it was nothing harmful or that dangerous... but I committed a medical mistake on myself last Saturday. I tweaked my lower back last Wednesday...

We STILL Need to Reduce Waiting Times for Veterans

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Today is Veterans Day in the U.S. and it's also Remembrance Day in Canada, the UK, and the Commonwealth countries. The poppy  pin is...

Talking about Lean Healthcare in Winnipeg – #SDEC13 – and Visiting...

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Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a keynote talk about the Software...

Eiji Toyoda, Credited with Developing TPS and Expanding Toyota into North...

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Eiji Toyoda, a key figure in the growth and expansion of Toyota and the Toyota Production System practices has passed away this week, just...

What the Book “Lean Thinking” Said About Healthcare in 1996

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When the book Lean Thinking (by Jim Womack and Dan Jones) was originally published in 1996, it seems likely that hardly anyone was applying Lean principles in healthcare. Sure, you had organizations applying TQM or CQI principles (or even some of the lessons of Dr. W. Edwards Deming). Joan Wellman did some of her first Lean healthcare experiments in 1995, but there weren't any "Lean healthcare" case studies yet. What does their book say?

My Article on Lean Healthcare, Employee & Patient Safety in QHSE...

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QHSE Focus, an iPad magazine, asked me to contribute a piece on Lean healthcare. They published my piece titled, "Employee & Patient Safety: The Only...

Highlights & Notes from “The Essential Deming”

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I was fortunate to be exposed to the writings of W. Edwards Deming before I even learned about Lean. While I sometimes get tired...

Management Improvement Carnival #197: Lean & Deming

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Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My job here is to share...

Service and Quality Start with Who?

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A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...

Deming on Leadership: The Role of a Manager of People

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TL;DR: Deming argued that the role of a manager of people is not judging performance, ranking employees, or enforcing authority--but creating trust, understanding systems,...

Podcast #174 – John Hunter, on His Book ‘Management Matters,’ Dr....

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Listen My guest for podcast #174 is John Hunter, a long-time friend and fellow blogger - at his Curious Cat Management Improvement Blog and, more...

“My Best Mistake:” Working for General Motors

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As a LinkedIn "Influencer," I was invited to contribute a story to the "My Best Mistake" series. I wrote about something I, at first,...
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