Tag: Deming

Fear of speaking up is a broader problem, not just in...

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Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on "More Leadership Behaviors That Create a Culture of Continuous Improvement'"...

“Four Days with Dr. Deming” – Key Points from a Quality...

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I had planned on chilling out over the holidays by reading some books that aren't related to Lean, Kaizen, etc. Novels are not normally...

A Hotel, Time Quotas, Systemic Problems, and Employees Not Having the...

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I travel a lot and, thanks to my work, I'm pretty well attuned to the idea of not blaming individuals for systemic problems in...

Good Ideas, Lean Ideas, Keep Crossing the Pacific

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The ideas, principles, and methods that we'd recognize as "Lean" aren't exclusively of Japanese origin. Many of us, myself included, draw inspiration from Toyota,...

“Quality Circles” Are Alive & Well in Japanese Organizations; We Might...

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One question I was asked to ask during my Japan trip was to see if "Quality Circles" are still active in Japanese companies. I...

Lean is a “Generic” Term for TPS (and The Toyota Way),...

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People often say Lean is pretty simple (or that it's just "common sense"). Yeah, some of the concepts are simple... but sometimes deceptively so....

Why Red-Green Charts in Management are a Rear-View Mirror Approach

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tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...

Teaching Up in the Organization?

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People often talk about the need for senior leadership support for Lean. If we're going to really transform our culture, workplace, and performance, "quality...

The One Where a Dog Reviews the Strategy Deployment Metrics Wall

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I've had some cartoons on the blog before, including a few "Doofus & Leanies."  I can't draw at all, believe me (although I sometimes...

That Moment When You Realize a Potential Client CEO is a...

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Many healthcare organizations are non-profits. They provide some "community benefit" in terms of charity care (as do for-profit healthcare organizations). Then, there are healthcare organizations...

3 Ways to React to Human Error

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What happens when a mistake is made in your organization? How do you react when an error occurs? A lab specimen gets mislabeled. The wrong...

The Worst Root Cause Problem Solver in the Animal World Is…...

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We all know the beaver is "the engineer of the animal kingdom." That's why MIT has a beaver as a mascot... it's an engineer...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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