Tag: Deming

tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...

People often talk about the need for senior leadership support for Lean. If we're going to really transform our culture, workplace, and performance, "quality...

I've had some cartoons on the blog before, including a few "Doofus & Leanies."  I can't draw at all, believe me (although I sometimes...

Many healthcare organizations are non-profits. They provide some "community benefit" in terms of charity care (as do for-profit healthcare organizations). Then, there are healthcare organizations...

What happens when a mistake is made in your organization? How do you react when an error occurs? A lab specimen gets mislabeled. The wrong...

We all know the beaver is "the engineer of the animal kingdom." That's why MIT has a beaver as a mascot... it's an engineer...

PDSA, back to the days of Dr. Deming, has stood for Plan Do Study Adjust. A key point in the application of PDSA (and a...

Mark's Note: Today's post is by Andy Wagner, who contributed regularly to this blog from 2007 to 2010. This CNN video caught his eye...

In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was...

Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....

=Following up on posts from Monday and Wednesday, we see this headline today: "Shinseki resigns after VA scandal." As I wrote about on LinkedIn, instead...

Listen Episode #198 is a discussion with Harry Kenworthy about his work bringing Lean into local and state governments. We had a great conversation that...