Tag: Deming

Throwback Thursday: Creating the New American Hospital [Book]

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Today's Throwback Thursday is a look back at a 1993 book that I purchased in 2011 on somebody's recommendation. It was probably one of...

Please Help with Research Topics – Understanding Variation & Reducing Blame

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OK, so it's not the kind of scientific research that involves lab coats and microscopes, but I'm doing some research that I'd like your...

Why Kaizen is an Important Differentiator for Japanese Whisky

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This article caught my attention the other day, primarily because I like scotch, whisky (and whiskey and bourbon). The Japanese love scotch whisky and...

A Story About a Hospital Putting Safety First Over Patient Satisfaction

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In yesterday's blog post ("Safety is always our top priority" - From lip service to daily practice?"), I challenged hospital leaders to back up...

The Patriots, Coach Belichick, Aspects of Lean Thinking, and Dr. Deming

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Earlier this month, for the College Football Playoff championship game, I wrote about "Lessons from the Football Coaching and Leadership Styles of the Oregon...

Tweets & Notes from a Patient Safety Conference

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Today and tomorrow, I'm attending the "Patient Safety, Science & Technology Summit" in Irvine, California, as part of my role as a board member for the Louise...

Fear of speaking up is a broader problem, not just in...

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Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on "More Leadership Behaviors That Create a Culture of Continuous Improvement'"...

“Four Days with Dr. Deming” – Key Points from a Quality...

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I had planned on chilling out over the holidays by reading some books that aren't related to Lean, Kaizen, etc. Novels are not normally...

A Hotel, Time Quotas, Systemic Problems, and Employees Not Having the...

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I travel a lot and, thanks to my work, I'm pretty well attuned to the idea of not blaming individuals for systemic problems in...

Good Ideas, Lean Ideas, Keep Crossing the Pacific

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The ideas, principles, and methods that we'd recognize as "Lean" aren't exclusively of Japanese origin. Many of us, myself included, draw inspiration from Toyota,...

“Quality Circles” Are Alive & Well in Japanese Organizations; We Might...

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One question I was asked to ask during my Japan trip was to see if "Quality Circles" are still active in Japanese companies. I...

Lean is a “Generic” Term for TPS (and The Toyota Way),...

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People often say Lean is pretty simple (or that it's just "common sense"). Yeah, some of the concepts are simple... but sometimes deceptively so....