Tag: Deming
Better Metrics & “Understanding Variation” – An Important Topic for Healthcare
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics...
My Post for the Deming Institute Blog: Why Dr. Deming’s Work...
I'm extremely honored that The W. Edwards Deming Institute published my first blog post in a series of three that I've written for them, to be published over the next month or so.
Changing the Culture: Cursing Football Coaches, Attacking the Change Agent
John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my...
#TBT: What CFO Magazine Wrote About #Lean in 2009
I first blogged about this article back in 2009 and it's still online:
"Keen to Be Lean"
The sub headline talks about hospitals being "desperate to...
Part 2: More From the Original 1984 NUMMI Team Member Handbook:...
Here's Part 2 of a post about the original NUMMI Team Member Handbook from 1984 (see Part 1 here).
This, and other documents that I'll...
Human Nature Around Incentives & Rewards… Even in North Korea?
Dr. W. Edwards Deming used to warn against replacing intrinsic motivation with extrinsic rewards and incentives.
Brian Joiner (author of Fourth Generation Management), who worked...
Lean People Don’t Say Things Like “Idiot Proofing”
I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma statistical methods, which are valid...
Dr. Deming’s Legacy – Still Relevant Now
This article caught my eye recently:
We Can Still Do It: Dr. Deming’s Legacy
(via LInkedIn)
What’s New in the 3rd Edition of Lean Hospitals? [Video]
Thanks to my friends at the ThedaCare Center for Healthcare Value for putting together this video with me, filmed at the last Lean Healthcare...
Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers
It's been a busy fall so far. I've wanted to blog about the Wells Fargo scandal and management mess, but haven't had the time...
Deming (Past) and Toyota (Today) Recognize Employees Are Unique Individuals
I'm always happy to hear current-day Toyota leaders (like Jamie Bonini) or recent Toyota leaders (like Gary Convis) share perspectives on leadership.
It's not that...
Free Webinar Recording: The Real Lessons of Dr. Deming’s Red Bead...
I've written a lot about Dr. Deming's famous "Red Bead Experiment." As a follow up to my workshop at February's Society for Health Systems...