Tag: Culture

Organizational Culture: Leadership, Behavior, and How Work Really Gets Done

Organizational culture isn’t what leaders say—it’s what people experience every day based on management behaviors, systems, and priorities. This archive brings together blog posts, podcasts, and reflections on culture through a Lean lens, exploring how leadership decisions shape trust, psychological safety, learning, and performance. Many of these posts draw on lessons from Deming, Toyota, healthcare, and real organizations to show that culture is not a program to roll out, but an outcome leaders create—intentionally or not.

Why Psychological Safety Should Lead to Candor — Not “Being Vulnerable”...

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Vulnerability, Candor, and Psychological Safety at Work Does it really feel good to be "vulnerable" at work? A lot of leaders talk about vulnerability as if...

Instead of Urging Your Employees to Be Brave, Help Them Feel...

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It's 9 p.m. in an operating room, just before the last procedure of a long day that had been full of delays. A nurse...

The Toyota Way: Responding to, Preventing and Learning from Mistakes with...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #498 of the Lean Blog Interviews Podcast is Jeffrey K. Liker. Jeff...

Ryan McCormack’s Operational Excellence Mixtape: January 26, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

What Will a “Quality Stand Down” Day Accomplish at Boeing?

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What do Boeing frontline mechanics and engineers think about this day? What did they expect going into it? How did the day turn out?...

Beyond Blame: How Punishing Healthcare Workers Fails to Prevent Medication Errors

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In healthcare, leaders saying "we'll hold them accountable" too often means, in reality, "we'll punish individuals for mistakes that have many systemic causes." To the...

No, You Can’t Have Too Much Psychological Safety at Work

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TL;DR: Claims that workplaces can have "too much" psychological safety are based on a flawed definition. Psychological safety doesn't eliminate accountability--it enables speaking up,...

Learning and Leading Lean as the CEO: Randy Carr of World...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #496 of the Lean Blog Interviews Podcast is Randy Carr, the CEO...

Ryan McCormack’s Operational Excellence Mixtape: January 12, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Mastering Mistake-Proofing: Insights from Toyota’s Poka Yoke Approach

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This post is built around excerpts from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Read more about Toyota,...

Lean Management Meets Tech: Theodo Group’s Success Story with Catherine Chabiron...

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Scroll down for how to subscribe, transcript, and more My guests for Episode #495 of the Lean Blog Interviews Podcast are Catherine Chabiron and Fabrice...

Honoring and Remembering David Mann, Author of ‘Creating a Lean Culture’

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With a heavy heart, I'd like to honor and remember David Mann, a noted author in the #Lean Management community, who passed away on the 26th. You can...
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