Tag: Culture
Avoiding the Risks of Using Glib Quotes in Patient Safety Discussions
Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals:
"To err is human,...
Got Waste? Who Ya Gonna Call?
Last week, I gave the keynote talk at a hospital's twice-yearly lean conference for leaders and staff. As part of the seasonal decorations around...
Guest Post – Lean Myth: Lean is Stressful for Workers
Mark's Note: Today's post is by David Veech, the Executive Director of the Institute for Lean Systems. A fear or anxiety that people often...
Seth Godin Catches All Manufacturers, Unfairly, in his “Factory Thinking” Net
I really like Seth Godin's writing - his blog on marketing is one that I have followed regularly for years and his book Purple...
A Breath of Lean Positivity – Paul Akers and FastCap
I had an amazing conversation on Saturday with Paul Akers (pictured at left), the founder and president of FastCap, a company in Washington, a...
Another Annual Update on a New Zealand Emergency Department
It seems to be an annual event to see a news story about a New Zealand emergency department, Dunedin Hospital (not pictured at left)...
A Favorite Client: “The Synthesizer”
I had a good long chat with a former client (from my J&J days) the other day. I call him "The Synthesizer," and no...
Facebook’s Zuckerberg and Deming; Are Your Employees Afraid or Fearful?
Reminder: I'll be on "The Lean Nation" today at 4 PM (more details)
In this article about Facebook founder Mark Zuckerberg, "Inside Mark Zuckerberg's (rather...
Labor Day – Our Obligation for Worker Safety
Today is a federal holiday in the United States, Labor Day. I know that's obvious to the 70% of you reading from the U.S.,...
Top 10 Signs You’re In a Fear-Based Workplace
Dr. W. Edwards Deming always said we need to drive out fear from organizations, as point 8 of the 14 Points said:
"Drive out fear,...
Interview with Bob Sutton, PhD on His Book ‘Good Boss, Bad...
Episode #97 is a discussion with Bob Sutton, a Stanford University Professor of Management Science and Engineering and the best-selling author of The No...
Another Hospital CEO Talks Lean Culture
Here's a great article with a number of quotes from William Considine, the CEO of Akron Children's Hospital in Ohio. The article, from the...
