Tag: Culture
Dr. Gawande’s Commencement Address: Cowboys or Pit Crews?
Most (all?) of us here did NOT graduate from Harvard Medical School last week. But, we all can read the commencement address that was...
Everybody Deserves Workplace Respect – Even the T.S.A.
As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...
Talk Preview – “Why Your Hospital Should be Like a Factory…...
When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...
HealthLeaders Article: Systemwide Process Improvement
It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...
Questions about and Lessons from a Steering Wheel Falling Off
In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...
Management Journal Article about Children’s Medical Center Dallas
I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...
Command-and-Control Killed this Cosmonaut? Lessons for Our Organizations…
Lean is not a "command and control" leadership and management model. The old command-and-control dynamic leads to so much poor quality and misery in...
An Astronaut’s Viewpoints on Systems & Patient Safety
Today, I'm sharing a brilliant Slate.com interview:
"Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong."
He's actually also an...
Lean Methods to Improve Cardiac Surgery Featured in Annals of Thoracic...
Hat tip to my friend and fellow Productivity Press author Naida Grunden for pointing out an article she is a co-author on, "Improving Patient...
A Chance for Learning and Mentoring in DFW – Industry and...
I want to tell you about an event I'm helping to plan for people in the DFW area. This is a small, by-invitation event,...
Reminder, Monday Night – Talking at Lean Software Austin Gathering
As a former Austin resident ("Keep Austin Weird!"), I'm happy to be heading down I-35 from Fort Worth to attend the Lean Software Austin...
Las Vegas Paper Writes Series on Patient Safety Failings, Hospital Culture
I found this lengthy series of articles from the Las Vegas Sun, published under the heading of "Do No Harm: Hospital Care in...
