Tag: Culture

Podcast #157 – Nick Sarillo, ‘A Slice of the Pie’ –...

1
Joining me for episode #157 is Nick Sarillo, founder of Nick's Pizza & Pub and author of the new book (out September 13) called...

I’m Sorry, Did You Blame Me?

2
Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate." The piece talks about the differences in cultural...

Looking at Medical Mistakes – Learning and Preventing or Repeating?

4
Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...

“Why Charter Schools Work” – Questions of Autonomy, Responsibility, Standardized Work...

0
My mom is a retired public school elementary teacher, so I've heard plenty of stories about bad management decisions within a school system and...

Reader Question: Hiring for a Lean Culture in Healthcare?

11
Here's a question from a healthcare leader that I thought I'd share for input from you, the blog readers. This person is looking to change...

Goodbye Dr. House, Hello “Respect for People”

7
Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...

TED Video: Atul Gawande: How do we heal medicine?

7
There's a new TED conference video from April 2012 featuring Dr. Atul Gawande, author of amazing books including The Checklist Manifesto: How to Get...

Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming

2
Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...

Podcast #136 – Paul Akers, Interview About His Book ‘2 Second...

2
Our guest for episode #136 is Paul Akers, President of FastCap and author of the book 2 Second Lean. Here, we are talking about...

Guest Post: Is your management system the constraint in Kaizen?

2
Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to  yesterday's post about the ThedaCare Business Performance System...

ThedaCare’s “Business Performance System” – and a 10% Target

3
One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...

An Inc. “Best Small Company Workplace” & Their Lean Culture

3
As I was cleaning out a pile of stuff in my office, I found an unread issue of Inc. magazine from June 2011. One...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
+ +