Tag: Culture
Podcast #157 – Nick Sarillo, ‘A Slice of the Pie’ –...
Joining me for episode #157 is Nick Sarillo, founder of Nick's Pizza & Pub and author of the new book (out September 13) called...
I’m Sorry, Did You Blame Me?
Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate."
The piece talks about the differences in cultural...
Looking at Medical Mistakes – Learning and Preventing or Repeating?
Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...
“Why Charter Schools Work” – Questions of Autonomy, Responsibility, Standardized Work...
My mom is a retired public school elementary teacher, so I've heard plenty of stories about bad management decisions within a school system and...
Reader Question: Hiring for a Lean Culture in Healthcare?
Here's a question from a healthcare leader that I thought I'd share for input from you, the blog readers.
This person is looking to change...
Goodbye Dr. House, Hello “Respect for People”
Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...
TED Video: Atul Gawande: How do we heal medicine?
There's a new TED conference video from April 2012 featuring Dr. Atul Gawande, author of amazing books including The Checklist Manifesto: How to Get...
Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming
Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...
Podcast #136 – Paul Akers, Interview About His Book ‘2 Second...
Our guest for episode #136 is Paul Akers, President of FastCap and author of the book 2 Second Lean.
Here, we are talking about...
Guest Post: Is your management system the constraint in Kaizen?
Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to yesterday's post about the ThedaCare Business Performance System...
ThedaCare’s “Business Performance System” – and a 10% Target
One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry (by John Toussaint...
An Inc. “Best Small Company Workplace” & Their Lean Culture
As I was cleaning out a pile of stuff in my office, I found an unread issue of Inc. magazine from June 2011. One...