Tag: Culture
Looking at Medical Mistakes – Learning and Preventing or Repeating?
Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...
“Why Charter Schools Work” – Questions of Autonomy, Responsibility, Standardized Work...
My mom is a retired public school elementary teacher, so I've heard plenty of stories about bad management decisions within a school system and...
Reader Question: Hiring for a Lean Culture in Healthcare?
Here's a question from a healthcare leader that I thought I'd share for input from you, the blog readers.
This person is looking to change...
Goodbye Dr. House, Hello “Respect for People”
Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...
TED Video: Atul Gawande: How do we heal medicine?
There's a new TED conference video from April 2012 featuring Dr. Atul Gawande, author of amazing books including The Checklist Manifesto: How to Get...
Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming
Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...
Podcast #136 – Paul Akers, Interview About His Book ‘2 Second...
Our guest for episode #136 is Paul Akers, President of FastCap and author of the book 2 Second Lean.
Here, we are talking about...
Guest Post: Is your management system the constraint in Kaizen?
Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to yesterday's post about the ThedaCare Business Performance System...
ThedaCare’s “Business Performance System” – and a 10% Target
One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry (by John Toussaint...
An Inc. “Best Small Company Workplace” & Their Lean Culture
As I was cleaning out a pile of stuff in my office, I found an unread issue of Inc. magazine from June 2011. One...
Webinar Recording from a University of Michigan Health System Lean Leader
Yesterday, the MIT SDM program hosted a webinar by Dr. Jack Billi from University of Michigan. I had the good fortune to meet Dr....
A Lean Guy Reads the Globe and Mail – Shoelaces &...
I was in Canada a few weeks back and two articles from the Globe and Mail newspaper caught my eye - stories from England...
