Tag: Culture

My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America...

When I talk to people about the Kaizen approach to continuous improvement, with my consulting hat on or in my role with KaiNexus, I...

Today I'm linking to a guest post that I wrote for my friend Marc Rouppe van der Voort who works at St. Elisabeth Hospital...

My guest for episode #168 is Carolyn McCulley, from CityGate Films, and  she is a co-director and producer of the upcoming documentary called "Breaking...

With apologies to The Beatles and Dr. John Toussaint: "Kaizen Culture" (sung to "Revolution" by The Beatles)   You say you want a kaizen culture Well, you know We...

Saturday at the Society for Health Systems conference, included an excellent keynote address from Roger Gerard, from the ThedaCare health system, co-author with Dr....

One of the more popular email signature quotes that I see (at least amongst Lean practitioners) is this priceless gem from Dr. W. Edwards...

"A bad system, will defeat a good person, every time." -- W. Edwards Deming Would you polish drinking glasses at home with the furniture cleaner...

On Friday, I had a great opportunity to teach a class of healthcare professionals at the  Master of Business Operational Excellence (MBOE) program at...

Today's guest post is by Natalie Sayer, who was my guest for Podcast #145.   Most of the literature I read about "Respect for People"...

Joining me for episode #157 is Nick Sarillo, founder of Nick's Pizza & Pub and author of the new book (out September 13) called...

Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate." The piece talks about the differences in cultural...