Tag: Culture

In some  "Kaizen Kickoff" coaching that I've been doing recently, I've been spending time with managers and other leaders as they interact with...

Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

tl;dr: In this post, Mark reflects on the 25th anniversary of the term "Lean Production," delving into the original article that coined it. He...

My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute and a long-time blogger at Gemba Panta Rei. Today, we're...

There's a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently...

Listen Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...

A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK:  Factory to Forecourt - Introduction to the...

Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...

Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini,  General Manager of the  Toyota Production System Support...

This article appeared back in March... March of 2013... as in this year: "Windsor Chrysler workers reduce waste to be world class." I mean,...

"Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David  Musyj, CEO of Windsor Regional...

In recent years, there's been a movement away from having first-year residents work such long grueling hours - 24 hour shifts or longer, multiple...