Tag: Culture

Kaiser Permanente CEO George Halvorson on Continuous Improvement

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There's a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently...

Podcast #178 – Drew Greenblatt, President of Marlin Wire on Lean...

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Listen Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...

Nice Toyota Production System Intro Video from the UK

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A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK:  Factory to Forecourt - Introduction to the...

Have Staff Really Lost Sight of the Patient Experience?

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Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...

Toyota’s Jamie Bonini on Organizational Culture

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Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini,  General Manager of the  Toyota Production System Support...

Lean Thinking (Finally?) Gets to Chrysler Windsor Plant?

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This article appeared back in March... March of 2013... as in this year: "Windsor Chrysler workers reduce waste to be world class." I mean,...

A Lean Guy Watches CBC’s “Rate My Hospital”

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"Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David  Musyj, CEO of Windsor Regional...

Shorter MD Intern Work Hours – Quality Has Gotten Worse (Unless...

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In recent years, there's been a movement away from having first-year residents work such long grueling hours - 24 hour shifts or longer, multiple...

Stephen Parry, on His Book ‘Sense and Respond,’ How Lean Engages...

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My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America...

Kaizen Questions… What If?

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When I talk to people about the Kaizen approach to continuous improvement, with my consulting hat on or in my role with KaiNexus, I...

Lean is Patient, Lean is Kind

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Today I'm linking to a guest post that I wrote for my friend Marc Rouppe van der Voort who works at St. Elisabeth Hospital...

Podcast #168 – Carolyn McCulley, “Breaking the Wall of Silence”

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My guest for episode #168 is Carolyn McCulley, from CityGate Films, and  she is a co-director and producer of the upcoming documentary called "Breaking...