Tag: Culture
How to Create a Dysfunctional Culture Where Employees & Customers Are...
On this blog, I write a lot about how to create a "Lean" culture where employees and customers are happy. Engaged employees lead to...
My Skepticism about GM’s “Speak Up for Safety” Program
I posted a new article on LinkedIn:
"My New Program: Speak Up About "Speak Up for Safety" at GM."
GM seems to continue their "blame...
Great Steve Jobs Video (& Transcript) from 1990 on Continuous Improvement
tl;dr: In this post, Mark shares a video and transcript featuring Steve Jobs discussing the concept of continuous improvement in 1990. He examines how...
The Day I Thought I’d Get Fired from “The Old GM”...
Following up on yesterday's post that talked about "the old GM" putting cost ahead of quality, I sometimes I get flashbacks to my days working...
Did GM Forget that the Customer Should Come First? And Who...
I wrote an article for LinkedIn yesterday about the recent GM ignition problem controversy and recall. I commented mainly on the video put out...
Is it Lean’s Fault or the Old Management System’s?
It's easy for an organization to say they are "doing Lean" or they have "started a Lean transformation." They might hire a consultant or...
Notes & My Short Talk from the #Lean Transformation Summit, #Lean14
It's been fun attending the annual Lean Transformation Summit (produced by LEI). Today is Day 2. I took some notes from Day 1 and...
Podcast #195 – Steve Montague, Lean + TeamSTEPPS for Patient Safety
Joining me for episode #195 is my friend Steve Montague from LifeWings. Steve and I met initially through our shared interest in Lean and,...
On Joy, Large Ships, and Swamps: My Visit to the Menlo...
Yesterday, I had a chance to visit Menlo Innovations, a software company in Ann Arbor, MI. I was happy to not only meet their...
Toyota Tour Thoughts – Yes, They Have Opportunities for Kaizen
I had a chance to go back to the Toyota Motor Manufacturing Texas (TMMTX) plant in south San Antonio last week with a group...
Belated Book Review: The Machine That Changed The World
Mark's note: Christina Kach is back with a new post, this time a review of what should probably be considered a "Lean classic." Come...
Guest Post: Book Chapter on VIBCO and “Captain Karl”
Mark's note: Today's guest post is an excerpt from the book Remarkable by Toby LaVigne. Toby's bio can be found at the bottom of this...
