Tag: Culture
Bringing Me Problems is OK, We’ll Find Solutions Together
It's a bit of a modern management cliché to say, "Don't bring problems! Bring me solutions!"
I think what that means is, "Don't just complain!...
Video: Endoscopy Nurses are “Kaizen Crazy” at Franciscan St. Francis Health!
Today, I'm traveling to Tokyo, but I'm still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my...
Free Webinar Tomorrow – #Lean & Daily Management by @KaiNexus
Tomorrow, at 1 pm Eastern, Dr. Greg Jacobson and I are giving a KaiNexus-sponsored webinar:
Daily Management with KaiNexus: From Huddle Boards to Web-Based Technology
I'll...
Kaizen: Throat Scopes & Applesauce
During my recent visit to Franciscan St. Francis Health System, some of the nurses proudly called themselves "Kaizen Queens" (and there was one self-described...
GM CEO Mary Barra Celebrates Employee Kaizen
Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story:
"Mary Barra's Bumpy Ride at the Wheel of GM"
I...
Why Red-Green Charts in Management are a Rear-View Mirror Approach
tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...
Webinar Recording: What to Do When you Have Lots of Employee...
At KaiNexus, Dr. Greg Jacobson and I have been doing new webinars each month (see the library here). Our most recent one was hosted...
My Boss “Blanks” #Lean
As a child of the 70s and 80s, I like classic game shows. Last week, I used a photo from "Family Feud" in a...
CNN Head Jeff Zucker Doesn’t Realize There’s a Culture of Fear...
Back in May, I saw news reports about the head of CNN, Jeff Zucker: "CNN boss Zucker shocked by staffer's fearful question."
Back when I...
What People Say is Their “Biggest Challenge Related to Innovation and...
Yesterday's post was about some of our work at KaiNexus and today's post is hosted over on the KaiNexus Blog:
Challenges to Innovation and Improvement
In...
Visiting Two Japanese Hospitals with an Eye for Lean; I Can’t...
In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was...
UMass Memorial Health Aims to Become a “World Class” Kaizen Organization
I was really happy to see this article about Kaizen and employee engagement at UMass Memorial Medical Center: What's good for Toyota is good...
