Tag: Culture

Free Webinar Tomorrow – #Lean & Daily Management by @KaiNexus

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Tomorrow, at 1 pm Eastern, Dr. Greg Jacobson and I are giving a KaiNexus-sponsored webinar: Daily Management with KaiNexus: From Huddle Boards to Web-Based Technology I'll...

Kaizen: Throat Scopes & Applesauce

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During my recent visit to Franciscan St. Francis Health System, some of the nurses proudly called themselves "Kaizen Queens" (and there was one self-described...

GM CEO Mary Barra Celebrates Employee Kaizen

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Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story: "Mary Barra's Bumpy Ride at the Wheel of GM" I...

Why Red-Green Charts in Management are a Rear-View Mirror Approach

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tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...

Webinar Recording: What to Do When you Have Lots of Employee...

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At KaiNexus, Dr. Greg Jacobson and I have been doing new webinars each month (see the library here). Our most recent one was hosted...

My Boss “Blanks” #Lean

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As a child of the 70s and 80s, I like classic game shows. Last week, I used a photo from "Family Feud" in a...

CNN Head Jeff Zucker Doesn’t Realize There’s a Culture of Fear...

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Back in May, I saw news reports about the head of CNN, Jeff Zucker: "CNN boss Zucker shocked by staffer's fearful question." Back when I...

What People Say is Their “Biggest Challenge Related to Innovation and...

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Yesterday's post was about some of our work at KaiNexus and today's post is hosted over on the KaiNexus Blog: Challenges to Innovation and Improvement In...

Visiting Two Japanese Hospitals with an Eye for Lean; I Can’t...

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In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was...

UMass Memorial Health Aims to Become a “World Class” Kaizen Organization

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I was really happy to see this article about Kaizen and employee engagement at UMass Memorial Medical Center:  What's good for Toyota is good...

Podcast #197 – Kim Barnas, on Her Book ‘Beyond Heroes’ for...

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My guest for episode #197 is a hospital leader I really respect, Kim Barnas, author of the new book Beyond Heroes.  Until very recently, Kim was...

Lean is Common Sense? #ObviouslyLean

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I've been amused by the Hotels.com "Captain Obvious" character and TV commercials. Hotels.com is, um, a site where you book hotels. Obvious. It's often said...