Tag: Culture
Football, Holistic Systems, and Challenging the Way It’s Always Been Done
Many of you might not care, but it's football season. Major college football starts tomorrow night and the NFL kicks off their season next...
Kaizen Hints from Heloise, or, If Kaizen is Common Sense, Why...
I'm a big nerd in that I love reading newspapers basically cover to cover. I'm a nerd in many ways, I guess. You don't...
Says Jack Dorsey: It’s an “Organizational Failure” if the CEO Has...
Jack Dorsey is well known among tech circles, as a co-founder of Twitter (he's @Jack) and, now, as the CEO of Square. I'm a...
Cleaning out the Backlog: 3P in the NHS, “Secret” HAI Weapons,...
As I sometimes do, I'm going to close out a bunch of browser tabs (which makes my Mac run faster) and I'll do that...
Throwback Thursday: 23 Tweets I Might Have Sent in 2002
I have been going through some old papers recently and I found two sheets of paper with hand-written thoughts or "truisms" that I had scribbled...
Guest Post from a Hospital CEO: Lean’s a Journey, Not a...
Mark's note: Today's post is written by Gary Passama, the CEO of NorthBay Healthcare in northern California. He is an active blogger on the...
Podcast #218 – Karen Kiel-Rosser, Baldrige & Mary Greeley Medical Center
My guest for episode #218 is Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary Greeley Medical Center in Iowa. You can see her full bio...
Podcast #215 – John Ervin, Lean & Patient Safety in the...
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Today's guest is my friend John Ervin and we were able to sit down together here in San Antonio to record this episode. John has...
“Four Days with Dr. Deming” – Key Points from a Quality...
I had planned on chilling out over the holidays by reading some books that aren't related to Lean, Kaizen, etc. Novels are not normally...
Podcast #212 – David Mann on Creating a Lean Culture for...
Today's guest is David Mann (bio), who is talking about the new 3rd edition of his Shingo Research Award-winning book Creating a Lean Culture. David...
Bringing Me Problems is OK, We’ll Find Solutions Together
It's a bit of a modern management cliché to say, "Don't bring problems! Bring me solutions!"
I think what that means is, "Don't just complain!...
Video: Endoscopy Nurses are “Kaizen Crazy” at Franciscan St. Francis Health!
Today, I'm traveling to Tokyo, but I'm still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my...