Tag: Culture

Changing the Culture: Cursing Football Coaches, Attacking the Change Agent

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John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my...

“The reign of the king-leader is gone” at GM? What about...

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I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University...

Lean People Don’t Say Things Like “Idiot Proofing”

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I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma statistical methods, which are valid...

Highlights from the Original 1984 NUMMI Team Member Handbook, Part 1

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I recently wrote about my exploration of the collected papers of the late Don Ephlin, a UAW senior leader and a professor of mine at...

What We at KaiNexus (and Our Customers) Believe About People &...

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We've been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick...

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

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Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking...

#TBT with an Update: Kaizen & Culture Clash Between Suntory &...

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Last year, I wrote a blog post about the intersection of two things I like a lot: Kaizen and whiskey: "Why Kaizen is an...

#Lean Healthcare Trip to China, Day 1, Part 2: Chinese Hospital...

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Continuing from Part 1 of my post about my first day of my first China trip, I'd like to share more about the Lean...

The Blame and Shame(ful) Culture of Healthcare

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Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's been a lot in...

Podcast #249 – Steve Leuschel on “Lean Culture Change”

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My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...

A Post-Mortem on a Different Hospital Lean Journey

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Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...

#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections

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I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our "Kaizen Live!" event. Yesterday...