Tag: Culture
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful...
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”
Food for Thought on Mistakes and Perfection
I saw this quote the other day and tweeted it. It seemed like food for thought and something to reflect on for a new year. A Google search doesn't lead to a clear creator of this quote... it's a common thought that has been around a long time, I guess.
Changing the Culture: Cursing Football Coaches, Attacking the Change Agent
John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my...
“The reign of the king-leader is gone” at GM? What about...
I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University...
Lean People Don’t Say Things Like “Idiot Proofing”
I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma statistical methods, which are valid...
Highlights from the Original 1984 NUMMI Team Member Handbook, Part 1
I recently wrote about my exploration of the collected papers of the late Don Ephlin, a UAW senior leader and a professor of mine at...
What We at KaiNexus (and Our Customers) Believe About People &...
We've been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter.
To kick...
Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”
Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking...
#TBT with an Update: Kaizen & Culture Clash Between Suntory &...
Last year, I wrote a blog post about the intersection of two things I like a lot: Kaizen and whiskey: "Why Kaizen is an...
#Lean Healthcare Trip to China, Day 1, Part 2: Chinese Hospital...
Continuing from Part 1 of my post about my first day of my first China trip, I'd like to share more about the Lean...
The Blame and Shame(ful) Culture of Healthcare
Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's been a lot in...
Podcast #249 – Steve Leuschel on “Lean Culture Change”
My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...