Tag: Culture
When the CEO is Leading the Health System Transformation, Great Things...
You might not be a regular listener of the Habitual Excellence podcast, presented by Value Capture (and hosted by me). I hope you are......
Three Interviews with KaiNexus Customers on Their Continuous Improvement Journeys
I recently had the opportunity to interview people from three different organizations that are KaiNexus customers, so I'm going to share those here. You'll...
A Surgical Mistake and the Pressure to Lie and Cover It...
I don't post every episode of the My Favorite Mistake podcast here, but my latest episode (#70) will have a strong appeal to readers...
The “Founding Mothers” of the “Women in Lean”
Scroll down for info, transcript, how to subscribe, and more
My guests for Episode #411 are the co-founders or "founding mothers" of the group called...
Creating a Culture of Learning From Mistakes at The Raymond Corporation
You might remember this Lean Blog Interviews podcast episode that I did last year with Keith Ingels from The Raymond Corporation, a Toyota Industries...
Operational Excellence Mixtape: Best of 2020
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him!
2020 was an unusual...
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean.
Daily...
Interview with Amy C. Edmondson On Psychological Safety And “The Fearless...
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...
tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...
When Doctors and Nurses are Afraid to Speak Up About ...
The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...
It’s Hard to Ask Leaders to Change the System in Which...
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...
From Japan: “We were not always a Kaizen company” — Surprising?
Here is something brief that I posted on LinkedIn while I was in Japan recently, but I also wanted to share it here, elaborating...