Tag: Cross Training

Visiting MIT, Learning about “The Good Jobs Strategy” for Retail (and...

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Last week was an amazing week of learning and networking. I was in Dallas for the Lean Healthcare Transformation Summit (as I wrote about)....

LinkedIn Article: How Can We Increase Cross Training to Better Serve...

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Here is an article I posted yesterday to LinkedIn:  An Airline Worker's Lament: "They Won't Let Me Help You." On LinkedIn, I'm writing for a more...
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