Tag: Coaching

Kaizen Coaching: Don’t Give People Answers, Let Them Learn

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Last week, I taught a pilot session of a new class on Kaizen and continuous improvement that I taught for visitors to the ThedaCare...

The Sensei Café Dilemma: Why Lean Thinking Makes Lunch Annoying

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Last week, I published my first cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman. You might call that cartoon "Strategy Dog-ployment." None of us...

Proof That Nelson from The Simpsons is Not a Good Kaizen...

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If you know me, you know I'm a huge fan of The Simpsons. The show has been on TV for 25 of my 40...

Kaizen Coaching – The First Rule: Keep Ideas with the Creator

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Mark's Note: Today's guest post is by Joe Swartz, my co-author for the books  Healthcare Kaizen  and  The Executive Guide to Healthcare Kaizen. Joe...