Tag: Coaching

I've worked with a lot of companies whose primary operational strategy boils down to "cut costs". Others on Mark's blog have written about the many unintended consequences of cutting costs as a myopic strategy. But I'd like to share a trend among small manufacturers I've seen...

First, here's a look back at my post from 2012 commemorating the memory of Dr. Martin Luther King, Jr. Let's all be respectful, fair, and...

Last week, I taught a pilot session of a new class on Kaizen and continuous improvement that I taught for visitors to the ThedaCare...

Last week, I published my first cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman. You might call that cartoon "Strategy Dog-ployment." None of us...

If you know me, you know I'm a huge fan of The Simpsons. The show has been on TV for 25 of my 40...

Mark's Note: Today's guest post is by Joe Swartz, my co-author for the books  Healthcare Kaizen  and  The Executive Guide to Healthcare Kaizen. Joe...