Tag: Coaching

Are You a Good Coach? An Effective Coach? HBR Says You...

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Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although many readers might think it applies to other managers: Most Managers Don't Know How to Coach People. But They Can Learn. It's a common dynamic for people to overstate their own abilities. When it comes to "coaching" in the workplace:

Operational Excellence Mixtape: August 31, 2018

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Healthcare - Creating Value for Patient Canadian healthcare is where "pilot projects come to die".  There is a lack of a culture of innovation in Canadian...

Operational Excellence Mixtape: August 17, 2018

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Healthcare - Creating Value for Patient Canadian healthcare is still mired in a system of outdated technology (including reliance on faxing and pagers) in a...

Operational Excellence Mixtape: August 3, 2018

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from...

David Meier, Lessons and Wisdom From Working at Toyota and Teaching...

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Back on the podcast for the fifth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in Georgetown, Kentucky. He's gotten into what's, perhaps, the most Kentucky of industries... distilling bourbon (and more). I'll have two more podcast episodes where David and I talk about bourbon, whiskey, and continuous improvement for almost 90 minutes total there. Those episodes are coming soon. Today is a shorter episode, where we catch up and hear more about what David has been doing since his last podcast appearance in 2010 when we talked about the challenges Toyota was facing then. In this episode, David drops a lot of knowledge and wisdom in a very short time -- thoughts on problem solving and how Lean thinking isn't easy for anybody, even if you're Japanese.

Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT)

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I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there, please say hi! Today, I've registered to take a class on a topic that I've taken an interest in over the past few years: "Motivational Interviewing," or MI for short. I'm hoping to learn more about coaching people through their stages of "change talk," as related to Lean and organizational change... and that's what today's post is about.

Gone Fishin’ (Ridin’ Really)

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Happy Monday everyone. Regular readers know I took some time away from the blog in advance of the 4th of July holiday. I planned on...

Free Webinar Recording: How to Coach for Creativity & Service Excellence

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I'm happy to be playing the role of host for a free webinar being held next Tuesday, March 28... presented by Karyn Ross, co-author of the Shingo Award-winning book The Toyota Way to Service Excellence. Her webinar is titled: "How to Coach for Creativity & Service Excellence"

Changing the Culture: Cursing Football Coaches, Attacking the Change Agent

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John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my...

“The reign of the king-leader is gone” at GM? What about...

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I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University...

Unlocking the Power of Coaching: Insights from Michael Bungay Stanier –...

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My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm... but that's good. Our topic today, which...

You Can’t Force Anyone to Change Their Minds or Actions

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As I've worked with hospital and healthcare people over the past ten years, one personal benefit to me has been exposure to new ideas and new influences. I've been exposed to ideas from the social sciences, ideas that have been thought provoking and helpful...
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