Tag: Cleveland Clinic

Great White Paper: “No More Projects” (or “More Than Projects”)

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I really enjoyed and appreciated this new white paper that was written by Dr. Lisa Yerian and Nate Hurle from The Cleveland Clinic: "No More...

Podcast #282 – Lisa Yerian, MD & Nate Hurle from Cleveland...

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My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa Yerian and Nate Hurle. Lisa is the Medical Director, Continuous Improvement and Nate is the Senior Director, Continuous Improvement.She's a doctor, he's an engineer, and they work together very closely in their efforts to help drive improvement at the Clinic.

What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?

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This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But, it seems like the real story is process redesign, which is barely mentioned in the story...

What Does It Mean to Have a “Lean Management System?”

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Nate Hurle, from the Cleveland Clinic, writes about their visit to Intermountain Health to learn about their “Lean Management System,” what they mean by a “management method,” and the difference between “Management by Objectives” and a Lean style of leadership.

Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

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Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand half of the model, with...

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

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Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with...

Why Unhappy Employees Indicate a Failing Lean Strategy

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How is it that we have two realities out there in healthcare... in parallel, Lean is awesome and Lean is horrible. It depends on where you are, unfortunately. I had an amazing day yesterday with a major health system...