Tag: Chick-fil-A
From Game Film to Gemba: How Chick-fil-A Studies the Work (and...
If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...
Batches Can be Bad, But Might Be Necessary (for Spaghetti or...
At the recent Healthcare Systems Process Improvement conference, David B. Reid, P.E. from Chick-fil-A Restaurants brought up a very interesting point about the batch...
Applying Lean and Kaizen at Chick-fil-A with David B. Reid, P.E....
Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being...
