Tag: Change

As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a progressive culture"

My guest for Episode #276 is a Lean consultant (although he might not prefer that term) and an author, A J (Andy) Sheppard. Andy is the author of The Incredible Transformation of Gregory Todd: A Novel about Leadership and Managing Change and also contributed a chapter to my Practicing Lean book project.

I first blogged about this article back in 2009 and it's still online: "Keen to Be Lean" The sub headline talks about hospitals being "desperate to...

One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings...

Thanks to Arena Simulation Software for asking me to write this article for their regular customer newsletter: "Testing Lean Changes, Small or Large" The article is...

I've known Dr. Mark Jaben for a while now... we share not just a similar sounding name, but also a passion for healthcare improvement....

Mark's note: Here's the concluding post in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in this series...

Mark's note: Here's the last of three change strategies in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in...

Mark's note: Today's post is by a new guest blogger, Paul Serafino. This initial post will be followed by a series of three posts...

Mark's Note: This is the week my wife and I are physically moving from San Antonio to the DFW area, so thanks to those who...

My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online...

Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a social worker who was also at...