Tag: CEO

Many healthcare organizations are non-profits. They provide some "community benefit" in terms of charity care (as do for-profit healthcare organizations). Then, there are healthcare organizations...

My blog will turn 10 years old in February 2015. You're probably either thinking, "Wow, that's awesome!" or "Get a life, dude." :-) Here's a...

I was happy to see this article in FORTUNE's recent issue: "Brad Smith, Intuit CEO: How To Be A Great Leader: Get Out Of...

I saw this piece by Bob Herman at Becker's Hospital Review and ended up writing a blog post here instead of writing a long...

In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was...

I was really happy to see this article about Kaizen and employee engagement at UMass Memorial Medical Center:  What's good for Toyota is good...

I'm not sure why "error" was put in quotes since this seems like an actual error, not a quote-unquote error: Staff 'error' blamed for chlorine...

This article caught my eye over at Becker's Hospital Review: "The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style," written by Shirley Engelmeier, Founder...

As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...

I wrote an article for LinkedIn yesterday about the recent GM ignition problem controversy and recall. I commented mainly on the video put out...

Joining me for podcast #192 is John Torinus, author of the excellent book, The Company That Solved Health Care: How Serigraph Dramatically Reduced Skyrocketing...

I recently stumbled across a very interesting and well-produced mixed-media presentation that starts with the sounds of snow crackling under a pair a boots......