Tag: CEO
Live Blogging Day 1 of #HCSummit17 – #Lean Healthcare Transformation Summit
I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California.
Follow on Twitter using the hashtag #HCSummit2017.
If you're here at the event,...
The Good and the Bad of the United CEO’s Follow Up...
It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some policies. But why does he say they don't have a culture problem if employees aren't empowered? That sounds like "culture" and a "problem" to me.
Throwback Thursday: My Interview with Paul O’Neill on Patient Safety &...
One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011. The original episode was posted here as #124 in the series. This post a summary of our discussion.
James Hereford – A #Lean COO from Stanford Becomes a Lean...
In today's post, I write about James Hereford, a Lean thinker and leader who is now CEO of Fairview Health Services in Minnesota. I share some links to and highlights from a past podcast with him and other blog posts with his thoughts.
The Advice about Lean That Your Hospital CEO Should Be Getting
Art Byrne's latest book, The Lean Turnaround Action Guide, has a lot of great tips that he's trying to share, CEO to CEO. How many CEOs are reading this book and heeding his advice, in manufacturing or in healthcare?
ThedaCare CEO Dean Gruner to Retire; What’s Next for ThedaCare?
A few weeks ago, I saw this announcement about Dean Gruner, MD, the second CEO to lead ThedaCare during their Lean journey:
Dr. Dean Gruner,...
GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was...
Thanks to this post by Bruce Hamilton (aka "Toast Guy" or "Old Lean Dude"), I was reminded of the old General Motors effort, spearheaded...
I Want to Send Your Hospital or Health System CEO My...
As the 3rd edition of my book Lean Hospitals is starting to ship, I'm having some great conversations with people about the "State of Lean...
J.C. Penney’s CEO on Listening to Front-Line Employees
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...
A Post-Mortem on a Different Hospital Lean Journey
Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...
Why Would a New Healthcare CEO Kill a Lean Program?
Back in September 2015, I wrote a post ("Learning to be Lean" - An Inside Look at a Rapid Improvement Event") that linked to...
What Virginia Mason’s CEO Dr. Gary Kaplan Warns Against With Lean
Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare...