Tag: CEO

I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. Follow on Twitter using the hashtag #HCSummit2017. If you're here at the event,...

It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some policies. But why does he say they don't have a culture problem if employees aren't empowered? That sounds like "culture" and a "problem" to me.

One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011. The original episode was posted here as #124 in the series. This post a summary of our discussion.

In today's post, I write about James Hereford, a Lean thinker and leader who is now CEO of Fairview Health Services in Minnesota. I share some links to and highlights from a past podcast with him and other blog posts with his thoughts.

Art Byrne's latest book, The Lean Turnaround Action Guide, has a lot of great tips that he's trying to share, CEO to CEO. How many CEOs are reading this book and heeding his advice, in manufacturing or in healthcare?

A few weeks ago, I saw this announcement about Dean Gruner, MD, the second CEO to lead ThedaCare during their Lean journey: Dr. Dean Gruner,...

Thanks to this post by Bruce Hamilton (aka "Toast Guy" or "Old Lean Dude"), I was reminded of the old General Motors effort, spearheaded...

As the 3rd edition of my book Lean Hospitals is starting to ship, I'm having some great conversations with people about the "State of Lean...

After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...

Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...

Back in September 2015, I wrote a post ("Learning to be Lean" - An Inside Look at a Rapid Improvement Event") that linked to...

Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare...