Tag: Blame

Many leaders in healthcare (including John Toussaint, Paul Levy, and others) are working to eliminate the "name, blame, and shame" culture that often exists...

At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life, but I think it actually...

I was in Canada a few weeks back and two articles from the Globe and Mail newspaper caught my eye - stories from England...

Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...

This has been sitting in my "to blog about" queue since March, but I wanted to catch up and post this article: "What Makes...

This one got stuck in the "stuff to blog about" pile for a few months, but HBR published a gem of an article called...

In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...

Today, I'm sharing a brilliant Slate.com interview: "Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong." He's actually also an...

So Monday's blog post was about preventable medical errors - namely errors involving pharmacies giving the wrong meds or wrong doses to patients. That's...

A few weeks ago, I saw a horrific story about a retail pharmacy error in the article "Pharmacy Mistakenly Gives Pregnant Woman Abortion Pill."...

Episode #113 is a discussion with Aubrey Daniels, PhD, the founder and chairman of his firm Aubrey Daniels International. Today, we are talking about...

I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit...