Tag: Blame

A Lean Guy Reads the Boston Papers: Facts, Respect, and Baseball...

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My wife and I were in Boston over the weekend, as it was her fifth reunion from her MIT master's program. I'm also an...

10 Key Lean Mindsets for Factories, Hospitals, Startups, and More

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Here's my latest post for LinkedIn through their "Influencers" series. It might be old hat to readers of this blog, but I hope what...

Throwback Thursday: A Lean Healthcare Conference From 2007

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Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend...

Please Help with Research Topics – Understanding Variation & Reducing Blame

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OK, so it's not the kind of scientific research that involves lab coats and microscopes, but I'm doing some research that I'd like your...

Redefining Accountability: Shifting from Blame to Constructive Action in Lean Practices

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tl;dr: The post challenges the traditional concept of accountability as a system of blame and punishment. It advocates for a more constructive approach that...

#Throwback Thursday: Punishing and Jailing People for Patient Harm

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Today is another "Throwback Thursday" post where I revisit posts from the past. Friday and Saturday, I'm going to be attending the "Patient Safety,...

A Hotel, Time Quotas, Systemic Problems, and Employees Not Having the...

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I travel a lot and, thanks to my work, I'm pretty well attuned to the idea of not blaming individuals for systemic problems in...

GM CEO Mary Barra Celebrates Employee Kaizen

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Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story: "Mary Barra's Bumpy Ride at the Wheel of GM" I...

Ebola & Systems & Processes: Can We Do Better? Can We...

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Yesterday, Thomas Eric Duncan, the first person diagnosed with Ebola in the U.S. died in a Dallas hospital. As I've been following this story, I...

Why Red-Green Charts in Management are a Rear-View Mirror Approach

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tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...

What I’m Reading: Diner Muda, No Blame at Etsy, Toyota Treats...

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In case you missed it, see Saturday's post: "Why Toyota is Eliminating the Andon Cord from its Factories." As I occasionally do, today's post is...

3 Ways to React to Human Error

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What happens when a mistake is made in your organization? How do you react when an error occurs? A lab specimen gets mislabeled. The wrong...