Tag: Blame

"An Organizational Accident"

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'Chicago Way' is no way to run mass-transit system It's something I've written about before, about how the media and the public tend to...

A History of Blame

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Blame -- Article by Mary Poppendieck Here's a nice article by Mary Poppendieck, who is known for her work with Lean software development (including the...

Profile of ThedaCare’s CEO

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John Toussaint, M.D. - ProfileFrom the University of Iowa alumni site, here's a nice Q&A with one of the leading advocates for Lean in...

Bad Systems in the News: Northwest

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NWA blames pilot absences: Detroit Free PressUpdated: NWA calls back all its pilots as cancellations mountIn another example of media/management blaming, Northwest Airlines...

Bad Systems in the News: Detroit Public Schools

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I've fallen behind in my blogging the past few days, but I'll be back on track. I saw a number of news stories...

Let’s Try a "5 Whys" Survey

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Following up on the LEI survey that was released and discussed here, I've been talking with a few folks offline about what the "root...

“No fault, just an accident”

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Explosions rock downtown Dallas | Latest News | WFAA.com Working from home with this news on in the background, the massive gas cylinder explosions at...

A Fatally Broken ER

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Woman dies in ER lobby as 911 refuses to helpClick here for a more positive ER story posted on the same day... a UK...

Don’t Look for "Lean" in the PC Industry

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How H-P Reclaimed Its PC Lead Over Dell - WSJ.comToday's WSJ article doesn't focus on the Dell layoffs (although it does mention them, as...

Focusing Only On Price Can Kill…

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Chinese say U.S. shares blame in food scandal - USATODAY.comI've been tempted a few times to post about the pet deaths from contaminated pet...

It’s NOT the Fault of GM’s Workers

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NPR : Reasons for GM Slide Go Beyond Work ForceHonestly, I'd expect more from liberal NPR and their headline. You'd expect NPR to...

A Defect in My Morning Coffee Routine

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I could have also titled this post "I screwed up!" or "Who Screwed Up? Me!" but we try not to point the finger...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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