Tag: Blame

"An Organizational Accident"

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'Chicago Way' is no way to run mass-transit system It's something I've written about before, about how the media and the public tend to...

A History of Blame

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Blame -- Article by Mary Poppendieck Here's a nice article by Mary Poppendieck, who is known for her work with Lean software development (including the...

Profile of ThedaCare’s CEO

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John Toussaint, M.D. - ProfileFrom the University of Iowa alumni site, here's a nice Q&A with one of the leading advocates for Lean in...

Bad Systems in the News: Northwest

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NWA blames pilot absences: Detroit Free PressUpdated: NWA calls back all its pilots as cancellations mountIn another example of media/management blaming, Northwest Airlines...

Bad Systems in the News: Detroit Public Schools

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I've fallen behind in my blogging the past few days, but I'll be back on track. I saw a number of news stories...

Let’s Try a "5 Whys" Survey

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Following up on the LEI survey that was released and discussed here, I've been talking with a few folks offline about what the "root...

“No fault, just an accident”

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Explosions rock downtown Dallas | Latest News | WFAA.com Working from home with this news on in the background, the massive gas cylinder explosions at...

A Fatally Broken ER

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Woman dies in ER lobby as 911 refuses to helpClick here for a more positive ER story posted on the same day... a UK...

Don’t Look for "Lean" in the PC Industry

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How H-P Reclaimed Its PC Lead Over Dell - WSJ.comToday's WSJ article doesn't focus on the Dell layoffs (although it does mention them, as...

Focusing Only On Price Can Kill…

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Chinese say U.S. shares blame in food scandal - USATODAY.comI've been tempted a few times to post about the pet deaths from contaminated pet...

It’s NOT the Fault of GM’s Workers

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NPR : Reasons for GM Slide Go Beyond Work ForceHonestly, I'd expect more from liberal NPR and their headline. You'd expect NPR to...

A Defect in My Morning Coffee Routine

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I could have also titled this post "I screwed up!" or "Who Screwed Up? Me!" but we try not to point the finger...