Tag: Blame

Reflecting on my First Time Meeting Isao Yoshino in Japan —...

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I'm very excited to depart for Japan on Sunday for the first time in five years! The week of November 11, I'll be part of...

Why Labeling Mistakes as ‘Stupid’ Is the Real Mistake: Turning Errors...

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When discussing mistakes, it's common to hear terms like "stupid mistake" or "dumb mistake" thrown around, especially when reflecting on our own errors. However,...

We’ve Stopped Punishing People for Mistakes. Now What?

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In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward...

Transforming Leadership: How to Shift from Blame to Systemic Improvement

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How often do you hear executives blaming employees, including frontline workers, for different problems or poor performance? I don't think that's a good look when...

Ryan McCormack’s Operational Excellence Mixtape: April 19, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

GE Aerospace CEO Larry Culp on a Finger-Pointing Culture and a...

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There was a fascinating article in Bloomberg BusinessWeek about GE doing its final spinoff of GE Vernova (ticker symbol: GEV) and the remaining business...

Shigeo Shingo & Norman Bodek on Learning From Mistakes, Including Shingo’s

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I'm currently working on a Mistake Proofing class for Karen Martin and TKMG Academy. Coming soon!! UPDATE -- AVAILABLE NOW. In the process of writing...

Beyond Blame: How Punishing Healthcare Workers Fails to Prevent Medication Errors

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In healthcare, leaders saying "we'll hold them accountable" too often means, in reality, "we'll punish individuals for mistakes that have many systemic causes." To the...

When Life Tests You: My Attempt to Donate a Couch Was...

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tl;dr: In this post, Mark recounts his frustrating experience attempting to donate a couch, only to be stymied by bureaucratic obstacles. Using this personal...

Accountability in Leadership: My GM Flashback Story and the Blame Game

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I've written before about Bob. He was the Plant Superintendent (the #2 in command, if you will) at the GM Livonia Engine Plant, where...

Should We Blame “Just in Time”​ or “Short-Term Thinking”​ for Supply...

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A version of this originally appeared on LinkedIn -- Read and/or see the discussion that's been sparked there. So many major publications (WSJ, NYT, Bloomberg) have printed...

A Surgical Mistake and the Pressure to Lie and Cover It...

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I don't post every episode of the My Favorite Mistake podcast here, but my latest episode (#70) will have a strong appeal to readers...