Tag: Aviation

OK, it's Tuesday... "Throwback Tuesday." I'll make that a thing. Somebody I really appreciated getting to know, before her retirement from healthcare improvement work, was...

Ah, whiskey. I like whiskey. I’m not afraid to say that. I’ve blogged about whiskey (or whisky) once before: Why Kaizen is an Important Differentiator for Japanese Whisky. I also have a personal Kaizen story that I need to write about...

Listen: Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve Montague, who talked about Lean and Crew Resource Management...

In healthcare, it's a well-known problem that people often don't speak up to point out risks or to report near misses. It's an organizational...

My wife and I are getting ready to leave tomorrow night for a two-week vacation, so it jogged my memory about this story I...

Listen Today's guest is my friend John Ervin and we were able to sit down together here in San Antonio to record this episode. John has...

Continuing the "Throwback Thursday" theme for the 10th anniversary of my blog, today's post looks back at and builds upon one of my favorites...

Joining me for episode #195 is my friend Steve Montague from LifeWings. Steve and I met initially through our shared interest in Lean and,...

In healthcare patient safety circles, there's always a lot of discussion about lessons learned from aviation safety. Aviation has gotten much safer over the...

Here is an article I posted yesterday to LinkedIn:  An Airline Worker's Lament: "They Won't Let Me Help You." On LinkedIn, I'm writing for a more...

To close out the year 2013, I once again need to close some browser tabs that are full of things that I was maybe...

I wrote a post for the LinkedIn Influencers series: American Airlines Should Own Their Situation, Not Just Blame the Weather Looking at this problem (long phone...