Tag: Automotive

Ryan McCormack’s Operational Excellence Mixtape: May 31, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Gerald Harris on Lean Leadership Lessons From Automotive Manufacturing, Consulting, and...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #459 of the Lean Blog Interviews Podcast is my colleague, Gerald Harris,...

Ryan McCormack’s Operational Excellence Mixtape: September 9, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Insights about improvement, innovation,...

On the Recent Passing of Two American Auto Industry Legends: Lee...

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Lee Iacocca, the former CEO of Chrysler, passed away on July 2. Ross Perot, founder and former CEO of EDS, also passed away a...

Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers

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Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Sciences...

Sad Bloomberg BusinessWeek Article on Auto Supplier Safety, Thoughts for Healthcare

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A few of you sent me this article... and you were correct to think I would be interested: "Inside Alabama's Auto Jobs Boom: Cheap Wages, Little Training, Crushed Limbs." What are the parallels and lessons for hospitals?

Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive...

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My guest for Episode #272 is Steve Thompson, Director of Patient Driven Supply Network initiatives for Cardinal Health, a global, integrated healthcare services and products company....

“Practicing Lean” Excerpt from a New Chapter – Bob Rush from...

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Chapter 8 is written by Bob Rush, who currently works as a Lean Manufacturing Group Leader at Tesla Motors. Tesla, of course, is in the building that was the former NUMMI factory...

Automakers & Car Dealers Should Survey Customers Who DON’T Buy and...

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The world (especially the world wide web) is full of surveys. Tell us how we're doing! Your satisfaction is important to us! We see...

When Begging for Customer Service Scores Hurts Customer Service

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I complain a lot about bad service, but I'm all for recognizing outstanding customer service. I go out of my way to thank people directly...

5S Gone Wild at the North American International Auto Show in...

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I had a chance, on Tuesday, to attend what's often informally called the "Detroit Auto Show" (or the NAIAS, formally). As a kid, I...
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