Tag: Audio

As a guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many opportunities to visit the "Gemba"...

Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...

Back in September 2015, I wrote a post ("Learning to be Lean" - An Inside Look at a Rapid Improvement Event") that linked to...

I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up...

I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining them into this...

Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a social worker who was also at...

As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter....

I generally avoid politics here on the blog... In October, I broached the subject when I blogged about a company that uses Lean principles...

Last Friday morning, I partnered with Chip Ponsford, DVM, a doctor of veterinary medicine, to give an introductory Lean continuing education presentation at the annual conference of the Texas Veterinary Medical Association.

Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare...

Each Saturday, I get an email newsletter from the UK-based site "Nursing Times." Last week, this article, caught my eye: "Workplace principles revealed for NHS staff in Wales." A free registration might be required to read it or other articles, but it's worth it.

After living in San Antonio for almost four years, my wife and I will finally be settled into the DFW area by the end...