Tag: Apple

Here are links to some more articles I've read recently that might be of interest on a number of Lean related topics: Twin boys die...

I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past four years. You may...

There has been a lot of buzz over last Sunday's New York Times article "How the U.S. Lost Out on iPhone Work." It's good...

This week, I've been reading and listening to a lot of articles about working conditions at the Foxconn facilities in China. These stories are...

As I wrote about after his death, I am appreciative of the products and services that Steve Jobs brought to the world.  That said,...

My deepest sympathies to his family and those who knew him. Steve Jobs is certainly an American original and he's the Thomas Edison and...

It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using the new Mac OS...

As I've been working on my upcoming second book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Improvements, I've had "kaizen" (or continuous improvement) on the...

Today, I'm happy to bring you an interview, conducted via Skype Chat, with Baka Eipuriru, inventor of a new iPad app called "A3 Sensei."...

Those of you who know my background know that I spent the first 10 years of my career working in various manufacturing sectors (including...

The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been FAR better...

OK, so I'll admit I had a case of "rabbit ears" when I took the WSJ to task for calling the doomed BP Deepwater...